HRIS, Associate - HR Technology at Blackstone in Miami, FL

Job description

Blackstone is the world’s largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone’s over $1.3 trillion in assets under management include global investment strategies focused on real estate, private equity, credit, infrastructure, life sciences, growth equity, secondaries and hedge funds. Further information is available at www.blackstone.com . Follow @blackstone on LinkedIn , X (Twitter) , and Instagram . Blackstone Technology & Innovations Blackstone Technology & Innovations (BXTI) is the technology team at the core of each of Blackstone’s businesses and new growth initiatives. Serving both internal and external clients, we work to build the next generation of systems that manage risk, create efficiency and improve transparency within the firm and across our broad community of investors and portfolio companies. BXTi is fast paced and entrepreneurial – our open, iterative design processes and rapid pace of development mean that everyone on the team has the opportunity to make an impact from day one. We are problem solvers who can take projects from idea to implementation. We believe in active mentoring and developing excellence. We collaborate to find the best answers for our customers and for Blackstone. We are critical to the firm maintaining its competitive edge. HR Technology (HRIS) Associate The HR Technology Associate will be responsible for supporting the ongoing management, enhancement, and optimization of HR technology platforms, with a primary focus on ServiceNow HR Service Delivery (HRSD) and other HR technology solutions, including Workday. This role will partner with HR, Technology, and business stakeholders to identify opportunities for process improvement, gather and document requirements, recommend best-practice solutions, and support the successful delivery of platform enhancements and initiatives. The position will also be responsible for testing, change management, documentation, and ongoing support activities to ensure effective and scalable HR technology solutions. HRIS Project & Process Management Collaborate with HR, Technology, and business stakeholders to identify opportunities for process improvement and platform enhancement. Gather, analyze, and document business and functional requirements. Evaluate business needs and provide best-practice recommendations for HR technology solutions and process design. Support prioritization and management of enhancement requests and project initiatives. Coordinate and oversee testing activities, including test planning, test script development, execution, and defect resolution. Facilitate User Acceptance Testing (UAT) and validate solutions against business requirements. Support change management, communication, training, and user adoption activities associated with new functionality and process changes. Provide ongoing support for HR technology projects and enhancement initiatives from intake through deployment. Resolve issues and defects HRIS System Maintenance & Controls Support program management of the ServiceNow HRSD platform and associated HR technology solutions. Review and coordinate enhancement design, development activities, and system logic to ensure alignment with business requirements and best practices. Partner with development teams to validate proposed solutions and resolve system issues. Develop, maintain, and enhance standard operating procedures (SOPs), process documentation, user guides, and knowledge articles. Monitor platform performance and identify opportunities to improve efficiency, user experience, data quality, and process effectiveness. Support governance activities, including documentation standards, testing controls, and release readiness reviews. Participate in ongoing platform optimization efforts and future enhancements within ServiceNow HRSD, Workday, and other HR technology platforms. Assist