HR Specialist at IQ-EQ in Pasig City

Job description

THIS ROLE this role supports Learning & Development administration as part of the broader HR Operations function, including training coordination, learning records management, stakeholder communication, and reporting, while providing day-to-day HR Operations support across employee lifecycle activities, documentation, employee data management, HR systems administration, and process coordination. Working closely with employees, managers, HR colleagues, Finance, vendors, and other stakeholders, the role ensures HR processes are delivered efficiently and in compliance with company policies, service standards, data privacy requirements, and applicable local regulations. The position may provide support across various HR Operations workstreams based on business needs and contributes to process standardization, operational excellence, employee experience, and continuous improvement initiatives while maintaining confidentiality, data integrity, and a strong customer service focus. WHAT YOU WILL DO  You'll provide Learning & Development administrative support by coordinating training schedules, registrations, attendance tracking, completion monitoring, learning records management, and stakeholder communications across learning programs. You'll prepare, maintain, and validate learning and HR-related reports, dashboards, documentation, and data to support operational, compliance, and management reporting requirements. You'll deliver day-to-day HR Operations support across employee lifecycle processes, ensuring timely, accurate, and policy-compliant execution of employee transactions and activities. You'll maintain employee records, HR systems, documentation, and trackers while ensuring data integrity, confidentiality, and compliance with company standards and data privacy requirements. You'll collaborate with employees, managers, Finance, vendors, and internal stakeholders to resolve inquiries, coordinate operational activities, support audits and compliance requirements, and drive continuous process improvements. WHAT WE OFFER Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards ABOUT YOU  You have a Bachelor's degree in Human Resources, Psychology, Behavioral Science, Business Administration, or a related field, with 2-3 years of experience in HR Operations, HR Shared Services, HR Administration, Learning & Development Administration, or a similar HR support role. You have experience supporting HR processes, employee documentation, reporting, compliance activities, and employee inquiries, with exposure to HRIS, Learning Management Systems, ticketing tools, or other HR platforms considered an advantage. You possess a solid understanding of HR Operations, employee lifecycle administration, learning coordination, HR documentation, compliance requirements, and employee data management practices. You demonstrate strong organizational, coordination, communication, and stakeholder management skills, with exceptional attention to detail, data accuracy, and proficiency in Microsoft Excel. You can effectively manage multiple priorities, work independently, deliver excellent customer service, and consistently demonstrate accountability, collaboration, professionalism, and a continuous improvement mindset. Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders