HR Ops Manager (BE/NL) at Stoïk in Mechelen

Job description

About Stoïk Stoïk protects European SMEs and mid-sized companies against cyber risk. Founded in 2021, Stoïk is a cyber insurer that combines cyber insurance with our own security tools, managed services and an in-house incident response team (CERT), so we support companies before, during and after an attack. Our CERT sees first-hand which attacks cost companies money, and that shapes the prevention we build. Our ambition: become the CISO of Europe. 15,000+ companies protected across 7 European markets 2,000+ broker partners 300+ incidents handled by our CERT every month 200+ people, backed by €70m+ from a16z, Alven and Munich Re The team You will have a key role at Stoïk, working closely with the two local teams, reporting to the Head of People, and collaborating with the two Country Managers and the Global HR team. You will also work closely with the Finance and Events teams. What you'll do We are currently looking for an HR Operations Manager to oversee the Stoïk community in Belgium and the Netherlands. Payroll & Compliance Manage payroll for Belgium and the Netherlands, ensuring full HR compliance. Standardize benefits policies where possible, e.g. company cars, administrative onboarding/offboarding, and perks. Act as the key contact for all payroll-related matters. Daily Operations Act as the key user of the HRIS. Manage relationships with all relevant social providers, including health insurance, pension, car rental, and phone providers. Ensure the best providers and policies through continuous benchmarking and monitoring. Answer employee HR questions and handle day-to-day HR topics. Build trusted relationships with Country Managers, employees, and managers to support well-being at Stoïk. Onboarding & Offboarding Manage the administrative pre-onboarding process. Provide HR and legal guidance to managers during offboarding. Support departing employees closely and manage the administrative offboarding process. What we're looking for 3–5 years of experience in a similar role within a fast-paced, rapidly growing environment. Skills in Belgian and Dutch payroll and HR operations, with the ambition to become an expert. Fluent in Dutch, French, and English. Excellent organizational and coordination skills, strong attention to detail, and a high sense of quality. Curious, proactive, adaptable, a good listener, and highly organized. Comfortable working autonomously. What we offer Be part of a dynamic, project-driven team. Work in an international environment. Enjoy a high level of autonomy in organizing daily tasks. Receive an attractive package. Contribute directly to Stoïk’s rapid growth. Hiring process First call with Lisa, Recruiter. 30-minute call with Jeanne, Head of People. 30-minute call with Stef, Country Manager BE, and Robert, Country Manager NL. Case study and debrief with Jeanne. Final round in Paris: 30 minutes each with Jules (CEO), Nicolas (Chief Product & Technical Officer), Simon (VP Product & Operations), and Alexandre (Chief Risk Officer).