HR Business Partner at Pop Mart International Group in Sydney, NSW

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world. 

 HR Business Partner Sydney CBD | Full-Time | On-Site About POP MART Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world. About the Role We are seeking an experienced and proactive HR Business Partner to support our growing Australia and New Zealand business. This is a broad HR role combining business partnering, HR operations, employee engagement and office administration. You will act as one of the trusted HR partners to managers and employees, providing practical advice on day-to-day people matters while taking ownership of HR operations, employee engagement initiatives and business improvement projects. Working closely with the HR Manager and cross-functional leaders, you'll help create a positive employee experience while ensuring our HR and office operations run efficiently. You will work closely with managers across our corporate and retail teams, providing support on day-to-day people matters, employee relations matters and employee lifecycle processes. HR Operations Manage end-to-end onboarding and offboarding processes through Workday Prepare employment contracts, letters and HR documentation Maintain HRIS systems and ensure employee records remain accurate and compliant Coordinate probation reviews, contract changes and employee lifecycle administration Support recruitment activities including interview coordination, candidate management and onboarding processes Prepare HR reports and maintain HR compliance documentation Identify opportunities to improve HR processes and employee experience Support employee payroll enquiries and coordinate with payroll providers and internal stakeholders to ensure timely resolution of payroll-related issues HR Compliance & Reporting Maintain accurate employee records within Workday and ensure data integrity across HR systems Prepare HR reports, people metrics and compliance documentation Support audits and reporting requirements in line with legislative and company requirements Respond to employee and manager enquiries relating to HR policies, processes and employee data Partner with internal stakeholders to ensure employee lifecycle changes are accurately recorded Identify opportunities to improve HR processes, controls and data accuracy Employee Engagement Drive employee engagement initiatives and wellbeing programs Coordinate employee events, celebrations and recognition programs Support internal communications and company-wide announcements Coordinate learning and development activities and HR workshops Assist with implementation of HR initiatives and regional projects HR Business Partnering Act as one of the first points of contact for managers and employees on day-to-da