HR and Facilities Lead at Wave in Ouagadougou

Job description

Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it We are looking for an HR and Facilities Lead to drive our People agenda in Burkina Faso, combining deep knowledge of local labor law and HR compliance with the ability to shape and implement effective HR policies and practices. You will lead the HR and Facilities functions, develop your team, and partner with business leaders to translate Wave’s People strategy into impactful initiatives that support our people and business objectives. In this role, you'll; Plan and create strategies to ensure the achievement of the HR objectives. Provide expert professional advice to senior management in all areas of HR, including payroll, learning and development, employment law, HR policy, best practice, and workforce development. Develop effective employment policies in consultation with senior managers, executives, trade unions, staff, and partners. Provide professional leadership, support, and development to HR staff to increase knowledge, share best practices, and ensure professional standards are met. Ongoing review and improvement of the company’s employee programs, staff benefits, and packages. Be accountable for company compliance with current regulations, professional standards, policies and procedures, and legislation. Oversee the development and implementation of succession planning. Implement a continuous improvement agenda that focuses on engagement and welfare activities, maximizing productivity, devolving HR responsibilities to line managers, and building leadership capability. Ensure the organizational structure uses development principles most appropriate to support future growth. Design and lead the performance review program that supports continuous development for all employees. Ensure the efficient management of annual HR budgets. Form a strong organizational culture so that the company values are displayed. Promote inspirational leadership by demonstrating the company’s values. Effectively communicate any initiatives and programs that encourage the delivery of the company’s values. Champion a high-performance culture with a focus on successful outcomes. Create and oversee the plan for diversity, equality, and inclusion that aligns with company values, business strategy, and commitments. Oversee the creation of training and development plans for all employees and ensure they operate at a consistently high standard. Ensure employee training requirements are well managed and monitored. Coach, mentor and support senior colleagues to identify strengths and development needs. Form strong relationships with Senior Managers, Executives, and Trade Union representatives to ensure that the team perspective is fully represented in decision-making. Provide management and strong leadership of the HR business unit functions and staff, including advice and direction on work priorities, budget and staff resources, strategic and policy issues, and organization and staff management issues. Manage all staff record maintenance, including salar