Host / Hostess - On Mountain Dining - Winter 26-27 at Aspen Snowmass in Aspen or Snowmass Village, CO

Job description

The Host is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner.  The Host is a tipped position with an hourly rate of $21.42. This position reports to the Restaurant Manager.   Job Posting Deadline Applications for this position will be accepted until December 1, 2026 for the 2026-2027 Winter Season Essential Job Functions / Key Job Responsibilities   Ensure that all guests are greeted in a timely manner  Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to  Manage the seating chart to ensure tables are allocated fairly between servers  Assist restaurant employees with clearing and resetting tables as needed  Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed  Assist with restaurant side work as needed to prepare for service  Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests  Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming  Able to assist as a restaurant server, food runner or busser if needed  Snow removal as required by specific restaurant, which may include moving deck furniture  Other duties as assigned  Education & Experience Requirements   Must be 16 years of age or older  Ability to communicate and follow oral or written directions in English is required  High School graduate preferred  TIPS Certification preferred  Knowledge, Skills & Abilities     Proficient knowledge in guest service principles and best practices  Proficient knowledge of computer programs such as Microsoft Office or POS systems is preferred  Must display basic knowledge of food preparation techniques and food allergies  Knowledge of reservation systems and seating management  Knowledge of menu offerings, specials, and promotions  Ability to multitask and stay organized in a fast-paced environment  Excellent verbal communication and interpersonal skills  Ability to handle guest inquiries, concerns, and complaints professionally  Understanding of basic restaurant operations and table turnover strategies  Ability to work well with a team, including servers, bartenders, and managers  Basic math skills for managing waitlists and seating arrangements  Ability to remain calm and composed under pressure  Attention to detail to ensure a smooth guest experience  Ability to stand for long periods and move quickly when needed  Flexibility to work nights, weekends, and holidays as needed  Work Environment & Physical Demands Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time  Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces  Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)  Certain locations will require an employee to ski or snowboard  Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or wi