Hospital Manager II at VCA Animal Hospitals in Fishers, IN

Job description

Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinical reference laboratories in North America, with over 900 hospitals located in the U.S. states and Canada, and more than 55 clinical laboratories. VCA is also a leading supplier of diagnostic imaging equipment to the veterinary industry, as well as operating a franchisor of premier dog daycare facilities. If you are a current employee, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. You can also copy the link below into a browser to apply through our internal career site: https://www.myworkday.com/vca/d/inst/1$9925/9925$18573.htmld VCA Lantern Road Animal Hospital is a small animal General Practice in Fishers, Indiana. Position Title: Hospital Manager Reports To: Field Manager Department: Hospital Management - Operations Employee Status: Exempt Job Summary Under policy direction from the Field Manager with support of and input from Medical Director, the Hospital Manager performs a wide range of difficult to complex administrative activities related to hospitals providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations. Knowledge, Skills and Abilities: • Customer service. • Personnel management. • Financial budget management. • Knowledge of sales and marketing techniques. • Good communication skills, both written and oral, goal oriented. • Background in managing service oriented operations. • Ability to plan, organize and effectively present ideas and concepts. • Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively. • Must be able to handle multiple tasks at once, and deal with high levels of stress in an environment of changing priorities. Education and Experience • High School Diploma. Some college education preferred. • Must have a minimum of 3 years experience in medical care facility operations management with profit and loss responsibility. • Budget management experience. • Knowledge of sales and marketing techniques. • Human resource skills. • Training and client relations experience. • Thorough knowledge of the veterinary profession. Authority: • Interview prospective employees. • Hire, train, review, schedule discipline, and discharge employees. • Can spend up to $200/month without authorization. • Can transfer employees to work another position within the hospital. • Can transfer employees from part-time to full-time staying with controlled payroll budget Physical Requirements: • Dependable attendance is required. • Any allergies to animals must be controllable through medication. • Must be able to lift 40 pounds. • Must be willing to work long or irregular hours under pressure conditions. • This position requires the ability to walk, bend, stand and reach constantly during a minimum 8-hour day. • Visual acuity sufficient to maintain accurate records, recognizes people and understands written directions. • Ability to speak and hear sufficiently to understand, give information in person and over the telephone. • Fine motor skills adequate for utilizing office equipment such as facsimile machines, computers, copiers and hospital equipment such as laboratory equipment, radiology equipment, etc. Duties The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job Functions and Job Responsibilities include overseeing that the following occur within the hospitals. 1. Staff Management 2. Client Management 3. Office Management 4. Production Management 5. Financial Management 6. Marketing Management 7. Fac