Head of Workplace at Abridge in SF Office

Job description

About Abridge Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings. Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output. Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025. We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh. The Role The Head of Workplace owns the strategy, standards, and long-term vision for Abridge’s physical workplaces across San Francisco, New York, Pittsburgh, and Chicago. This leader ensures our offices support company growth, deliver an exceptional employee experience, and reflect thoughtful investment in design, infrastructure, and operations. This role requires a strong facilities and real estate background, including hands-on experience with building systems, construction, lease negotiations, and vendor management. The ideal candidate pairs that technical grounding with strong design judgment, financial discipline, and the ability to lead people and align senior stakeholders around consequential decisions. The Head of Workplace directly owns real estate strategy, executive alignment, design direction, and major investment recommendations. They partner with the Facilities Manager on infrastructure and operational priorities while building the systems, standards, and management capacity that enable daily operations and employee-facing services to run independently. This role leads the Facilities and Workplace Experience functions, currently comprising one Facilities Manager, two Office Managers, and two Workplace Experience Coordinators. What You'll Do Real Estate & Facilities Strategy Own portfolio strategy, including capacity planning, site selection, lease negotiations, renewals, and long-term capital needs, informed by company growth, office utilization, and team requirements. Apply deep facilities expertise to evaluate technical recommendations, infrastructure needs, and the long-term implications of real estate and investment decisions. Partner with the Facilities Manager on building conditions, infrastructure priorities, and maintenance planning, ensuring technical recommendations inform scope, budgets, and timelines. Develop investment recommendations that balance employee experience, cost, flexibility, and operational reliability. Workplace Design & Delivery Set the vision and design standards for new offices, renovations, and major investments, with an approved scope and budget that support the intended outcome. Lead project delivery in partnership with Facilities, IT, Security, Finance, Legal, and external specialists, involving them early enough to shape key decisions. Ensure permitting, safety, accessibility, and operational requirements are incorporated into project planning, with support from qualifi