Head of Technology Portfolio & Program Management at Stitch Fix

Job description

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role Reporting to the Chief Product & Technology Officer, the Head of Technology Portfolio Management & Program Office will establish the operating rhythm, portfolio discipline, and delivery transparency that enable Stitch Fix to turn strategy into meaningful business and client impact. This leader will connect product, engineering, data, platform, enterprise systems, and business partners around a clear, durable path from investment decisions to reliable outcomes. The role is both strategic and hands-on: shaping how the Product & Technology organization prioritizes, plans, funds, governs, and delivers its most important work while strengthening accountability, predictability, quality, and speed. The ideal leader brings sound judgment, empathy, and the ability to make complex trade-offs visible and actionable. Responsibilities: Lead the Technology Portfolio Management and Program Office function, building the capabilities, operating mechanisms, and talent needed to manage a multi-year product and technology portfolio. Partner with the CPTO and Product & Technology leadership to translate business strategy into an integrated portfolio, with clear priorities, investment choices, capacity commitments, milestones, dependencies, and success measures. Establish a single, trusted view of portfolio health, delivery timelines, capacity, risks, decisions, and outcomes across the Product & Technology organization. Design and run portfolio governance that enables timely decisions on sequencing, investment, scope, and trade-offs, balancing near-term business needs with platform modernization, reliability, security, and client trust. Build a high-performing team of technical program managers and portfolio-management practitioners; set clear expectations, develop talent, and embed the team as strategic partners with product and engineering leaders. Create an integrated planning cadence that synchronizes product roadmaps, architecture and platform dependencies, data and AI initiatives, enterprise systems, and operational readiness. Improve delivery predictability by introducing lightweight, data-driven practices for capacity planning, dependency management, risk escalation, release readiness, and executive reporting. Define the portfolio metrics that matter, including outcome and milestone progress, flow and cycle-time health, delivery predictability, capacity allocation, quality, reliability, and strategic investment mix. Surface and resolve systemic execution blockers, including unclear ownership, cross-team dependencies, resource constraints, architecture bottlenecks, and decision latency. Partner closely with Finance, Strategy & Transformation, Operations, Merchandising, Marketing, Legal, People, Security, and IT to align technology investments with enterprise priorities and operating realities. Advance a pragmatic, modern operating model that strengthens Jira and work-management discipline without adding unnecessary process burden to teams. Model a culture of accountability, learning, inclusivity, and continuous improvement, ensuring teams can move quickly while protecting quality, stability, security, and the client experience. Responsibilities: A clear, shared portfolio that connects Product & Technology investments to Stitch Fix business priorities, client value, and measurable outcomes. Leaders have timely, trusted visibility into commitments, capacity, dependencies, risks, and decisions, enabling faster and higher-quality trade-offs. Teams experience stronger cross-functional