Guest Reception Representative at Hilton Grand Vacations in Nashville, TN

Job description

Guest Reception Representative Hilton Grand Vacations - Nashville, TN Join Our Team! Hilton Grand Vacations is seeking friendly, energetic, and customer-focused individuals to join our team as a Guest Reception Representative in Nashville, Tennessee. As the first point of contact for our guests, you'll help create memorable vacation experiences while introducing guests to the benefits of Hilton Grand Vacations ownership and resort experiences. Compensation $16.00 per hour. Responsibilities Welcome and engage guests in a professional, friendly manner. Provide information about Hilton Grand Vacations resort offerings and amenities. Assist guests with questions and direct them to appropriate resort services. Schedule qualified guests for vacation ownership presentations. Maintain accurate guest records and documentation. Promote a positive and memorable guest experience. Meet individual and team performance goals. Represent Hilton Grand Vacations with professionalism and enthusiasm. Qualifications High School Diploma or GED preferred. Customer service, hospitality, tourism, retail, or sales experience preferred. Excellent communication and interpersonal skills. Positive attitude and outgoing personality. Ability to work a flexible schedule, including weekends and holidays. Proficiency with basic computer systems and technology. Ability to engage comfortably with guests from diverse backgrounds. Benefits Hilton Grand Vacations offers a comprehensive benefits package for eligible team members, including: Medical, Dental, and Vision Insurance Company-Paid Life Insurance Short-Term and Long-Term Disability Coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) Options 401(k) Retirement Savings Plan with Company Match Paid Time Off (PTO) Paid Holidays Employee Assistance Program (EAP) Tuition Reimbursement Opportunities Career Growth and Advancement Opportunities Travel Perks Travel is one of the best parts of working with Hilton Grand Vacations! Exclusive Team Member Rates at participating Hilton hotels worldwide Hilton Team Member Travel Program Discounted stays at Hilton Grand Vacations resorts Friends & Family Travel Discounts Special rates on vacation packages and resort experiences Access to world-class destinations across the Hilton portfolio Why Join Hilton Grand Vacations? Starting Pay: $16.00/hour Paid Training Fun and Supportive Team Environment Recognition Programs Opportunities for Career Advancement with a Global Hospitality Leader Outstanding Team Member Perks and Travel Benefits Equal Opportunity Employer Hilton Grand Vacations is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by law. Apply today and help create unforgettable vacation experiences in the heart of Music City!