General Manager at Marriott International in Spartanburg, SC

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Equities. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dynamic, results-oriented General Manager to join our team at Four Points Spartanburg. If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As General Manager, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals. Why Join US This is an exciting opportunity to lead an award-winning Marriott hotel recognized for delivering exceptional guest experiences. This modern, five-year-old property features 213 guest rooms , 3,500 square feet of flexible meeting and event space , and is home to Oak 1831 Restaurant , led by an award-winning culinary team and recognized for its outstanding chef and dining experience. Job Purpose The leadership position is responsible for providing direction, accountability, and operational support within the assigned hotel function. This position leads associates, supports business objectives, maintains company and brand standards, and contributes to an exceptional guest and associate experience. What You'll Do Provide strategic leadership for hotel operations, ensuring exceptional guest experiences and operational excellence. Drive financial performance by supporting revenue, profitability, labor, and market-share objectives. Provide leadership and direction for assigned hotel operations and associates. Set clear expectations and monitor performance, productivity, and service standards. Coach, train, develop, and recognize associates to support engagement and retention. Monitor operational and financial performance and take appropriate action to achieve goals. Ensure compliance with Hotel Equities standards, brand requirements, and company policies. Respond effectively to guest concerns and support a consistent service-recovery culture. Manage schedules, staffing, supplies, and departmental resources as appropriate. Review reports, trends, and key performance information to support sound decisions. Communicate effectively with hotel leadership and other departments. Support recruitment, onboarding, performance management, and succession planning as appropriate. Perform other duties as assigned. Qualifications & Requirements High school diploma or equivalent required; bachelor's degree preferred for director-level roles. Previous hotel or hospitality experience appropriate to the position. Previous supervisory or leadership experience preferred for management roles. Strong communication, organizational, and problem-solving skills. Ability to analyze information and make sound operational decisions. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. What We're Looking For An authentic leader who inspires, develops, and empowers teams. An authentic leader who inspires, develops, and empowers teams. A strategic thinker with a strong operational and financial mindset. A service-focused professional who leads by example. Someone who demonstrates integrity, accountability, and sound judgment. Physical Requirements This position requires the ability to: Stand, walk, bend, reach, and move throughout the hotel as needed. Use computers, tablets, phones, and standard office equipment for extended periods. Occasionally lift or carry supplies