Front Desk Executive at Alpha Insight in Hollywood

Job description

Job Summary We are seeking a professional and personable Front Desk Executive to serve as a welcoming first point of contact for customers, visitors, and guests. This role is ideal for individuals who enjoy customer interaction, organization, communication, and supporting smooth daily operations. Responsibilities Answer incoming calls and direct inquiries to the appropriate team members. Provide information regarding products, services, and company activities. Assist customers with general questions and requests. Support appointment scheduling and daily front desk activities. Maintain an organized and professional reception area. Receive and direct visitors appropriately. Assist with incoming mail, deliveries, and routine office activities. Maintain accurate records and basic administrative information. Support customer engagement and satisfaction initiatives. Communicate customer questions or concerns to the appropriate team members. Collaborate with staff to ensure efficient daily operations. Participate in ongoing training and professional development. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service and administrative experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, professional, and customer-focused attitude. Excellent organizational and time management skills. Strong attention to detail. Comfortable communicating with customers and visitors in person and by phone. Ability to manage multiple responsibilities efficiently. Reliable, adaptable, and self-motivated. Previous front desk, receptionist, customer service, retail, or hospitality experience is a plus but not required. Competitive Salary: $53,000 – $59,000 per year. Full-time employment with a professional and collaborative team. Career growth and advancement opportunities. Professional development and ongoing learning opportunities. Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills. Exposure to a variety of marketing initiatives and business projects. Supportive environment that encourages creativity and new ideas. Opportunities to take on additional responsibilities as you grow within the organization.