Forward Deployed Engineer at Sweed in US-based

Job description

Hi there! We're Sweed, a product-driven startup building an all-in-one cannabis retail platform. We’re looking for a Forward Deployed Engineer to help us strengthen our team. About Us At Sweed , we’re reimagining how cannabis retailers operate. Our enterprise-grade platform combines POS, eCommerce, Marketing, Analytics and Inventory Management into a single, seamless solution—eliminating the need for multiple third-party tools. We believe in simplicity, efficiency, and innovation. That’s why we build for scalability and performance, making life easier for cannabis retailers while driving real business growth. Why We’re Doing This At Sweed, we believe in the medicinal potential of cannabis. It has been shown to help with chronic pain, anxiety, depression, and many other conditions. Despite the lingering stigma, we see cannabis as a powerful tool for improving lives. The industry is evolving rapidly, and we’re here to drive that transformation—making cannabis retail more efficient, accessible, and customer-friendly. Where We Are Now We’ve been on the market for 7 years, continuously growing and refining our product. Our focus is on earning customer trust, which means constantly improving our delivery processes and rolling out new features. At the same time, we navigate the complex legal landscape of the cannabis industry, ensuring our platform remains compliant and future-proof. Team Structure Our total team size is over 200 people: The development team is distributed globally and organized into cross-functional product teams. These teams typically consist of 8–12 members, including front-end and back-end developers, QA specialists, and analysts. Meanwhile, our CEO, account managers, and customer success team are based in the USA, working closely with us to align product development with business and user needs. About the role The Forward Deployed Engineering (FDE) team ensures seamless client onboarding and integration within Sweed’s ecosystem. This role sits within our technical support team and is critical to our implementation process — the person in this seat will play a key part in helping us hit our end-of-year goal. ETL — Extract, Transform, Load — is how a client’s existing data (inventory, customer records, transaction history) gets pulled from their old system, reshaped to fit Sweed’s data model, and loaded cleanly into their new environment. That process is the core of this role, but in cannabis retail, that work carries a level of precision, client-specific customization, and compliance alignment that most SaaS implementations don't require. That data has to move accurately and map correctly to state-specific compliance requirements, with little room for error. If you've worked in data migration for healthcare or military/defense systems, you'll recognize this instinct immediately: the data has to be right, not just moved. Day-to-day, the critical elements of this role include: • Starting the day in a stand-up — sharing what you're working on, flagging blockers, and hearing what the rest of the team is tackling • Managing an active queue of implementation tickets and projects, moving each forward against its deadline • Following and helping establish SOPs and checks-and-balances on every migration and ETL job — accuracy and repeatability matter as much as speed • Communicating proactively the moment something looks off-track — challenges and revised timelines get flagged before they become surprises • Jumping into emergencies when something breaks during or after hours — triage, stabilize, and keep stakeholders updated until it's resolved What Background We're Looking For Beyond the technical skills above, here's what we're looking for in your background: • 2+ years in a technical implementation, integration, or data engineering role — SaaS platform experience strongly preferred • Hands-on experience managing a queue of tickets and projects concurrently, each with its own deadline • Comfortable following documented