Field Service Technician – Fire Suppression, White Pine, TN at Sandvik

Job description

If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field Service Technician opportunity! Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits , strong support for learning and professional development , and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact. Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. Key Responsibilities: The Field Service Technician performs safe, high-quality maintenance, troubleshooting, repair, and commissioning across the Sandvik underground and surface equipment fleet at customer sites across East Tennessee, with a primary scope of fire suppression systems. Reporting to the Field Service Manager, the role is the branch’s primary technician for the installation, inspection, servicing, testing, recharging, and commissioning of Sandvik Eclipse™ and comparable fire suppression systems, ensuring they are fully operational and compliant with manufacturer specifications, applicable NFPA and MSHA requirements, customer contracts, and Sandvik standards. When not engaged in fire suppression work, the technician performs the full range of general field service duties on Sandvik loaders, trucks, drills, and bolters, and acts as a trusted, professional point of contact for customers in the field. Primary Scope – Fire Suppression Systems Install, retrofit, and commission Sandvik Eclipse™ and comparable fire suppression systems on new and existing mobile mining equipment, including tank, control valve, distribution and activation circuit routing, nozzle placement, pressure monitoring switches, status indicators, and engine shutdown integration, in line with manufacturer design and installation requirements. Perform scheduled fire suppression inspections, servicing, discharge testing, agent refills and recharges, and post-discharge restoration, ensuring systems are returned to full operational status and correctly tagged. Diagnose and rectify fire suppression faults, including loss of pressure, activation circuit leaks or damage, detection, alarm, and pressure switch faults, and engine shutdown interlock issues, on loss-of-pressure (LOP) and rise-of-pressure (ROP) systems. Maintain accurate fire suppression inspection, service, and test records to support customer, NFPA, and MSHA compliance, and provide operators and maintenance personnel with system familiarization on status checks, manual activation, and post-fire response. Identify fire risks such as fuel and hydraulic leaks, damaged hoses, and debris build-up on hot surfaces, and recommend corrective actions, system upgrades, retrofits, and service agreements to customers. General Field Service – Sandvik Underground and Surface Fleet Perform scheduled and preventive maintenance, inspections, and service across the Sandvik underground fleet (loaders, trucks, development and production drills, bolters) and surface fleet (top hammer, rotary and DTH drill rigs) in line with OEM specifications and customer maintenance plans. Diagnose and repair hydraulic, electrical, electronic control, diesel engine, powertrain, rock drill, and pneumatic system faults using schematics, service manuals, and diagnost