Field Applications Specialist ScM – West at Becton Dickinson in Milpitas 155, CA

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

 We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 Job Description Field Applications Specialist ScM – West Territory: WA, OR, CA, NV, NM, AZ, UT, CO, ID, MT & WY Duties and Responsibilities: Works with scM Business Director, Field Applications Manager, Sales Specialists, Field Applications Specialists along with other key stakeholders to meet U.S. region goals. Works with scM Field Applications Manager to execute support strategy and initiatives, including instrument installation, applications training, technical support, pre-sales and post-sales activities in assigned region. Stays current with single cell analysis techniques and industry best practices. Stays current with BDB scM products and new product releases. Maintains communication with customers and associates to ensure high level of satisfaction and ensure feedback is applied to continuously improve support programs. Participates in VOC, R&D beta testing, and technical input to help develop/improve products that exceed customer expectations. Performs other related duties and assignments as required. May travel up to 60% of the time. Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards. Minimum Qualifications: Minimum BA/BS in life sciences discipline required. Minimum 3 years’ experience in hands-on single cell analysis science and laboratory techniques with a focus on genomics, proteomics, and next gen sequencing. Minimum 2 years’ experience providing internal laboratory or field scientific customer support in single cell analysis techniques. Adept with scM instrumentation and assay troubleshooting and in the development of assay/workflow designs. Must have strong understanding of all laboratory workflows in a variety of lab settings and scientific disciplines. Knowledge or willingness to learn field scientific support and customer-facing techniques. Strong written and verbal communication and presentation skills. Effective interpersonal skills. Effective project management and goal setting skills. Effective analytical/problem-solving skills. Passion for customer centricity, including Voice of Customer. Willingness to collaborate with sales and marketing to strategically drive BDB business. Must possess and maintain a valid state-issued driver's license with 3 years of consecutive driving history and meet BD's auto safety standards. Preferred Qualifications: MS or PhD in life sciences discipline. Location: This territory covers the