Executive Assistant (NCS) - Department of Human Resources at City of Baltimore

Job description

THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $62,998.00 - $100,643.00 Annually Hiring Salary Range : $62,998.00 - $81,820.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here : https://humanresources.baltimorecity.gov/hr-divisions/benefits Job Summary The Department of Human Resources seeks an Executive Assistant to provide executive level support to the Director and Chief Human Capital Officer. Essential Functions Provides direct executive support to the DCHCO by ensuring the Executive Office is operationally prepared, responding to immediate requests, coordinating impromptu meetings, greeting and assisting visitors, preparing meeting spaces and materials, and addressing time-sensitive operational matters that arise throughout the workday. Manages the DCHCO’s daily workflow, including complex calendar management, high-volume email and correspondence triage, meeting coordination, and follow-up on executive priorities. Prepares briefing materials, talking points, executive summaries, reports, presentations, memoranda, correspondence, and decision-ready packets for executive meetings, presentations, and public engagements. Oversees the day-to-day administrative operations of the Executive Office, including document management, records administration, inventory control, procurement, and administrative support functions. Serves as the primary liaison between the DCHCO and the Mayor's Office, elected officials, City agencies, Department of Human Resources senior leadership, employees, external partners, and other stakeholders. Builds and maintains productive working relationships through diplomacy, professionalism, political awareness, and exceptional customer service. Tracks strategic initiatives, monitors performance metrics, and maintains dashboards, logs, tracking systems, and other reporting tools to support executive decision-making. Conducts research, gathers and analyzes information, compiles data, and prepares recommendations, briefing materials, and reports to support operational improvements and executive initiatives. Monitors progress on executive assignments and ensures timely follow-through on directives across the agency and City Minimum Qualifications Education: Have an associate’s degree from an accredited college or university. AND Experience: Have five (5) years of experience performing complex analytical support for an operational, technical, or administrative function is required. Experience as an Executive Assistant is preferred. OR Equivalency Notes: Have an equivalent combination of education and experience. Knowledge, Skills, and Abilities Knowledge of the principles and practices of public administration Ability to develop, implement, and interpret policies, procedures and directives. Ability to plan, organize and coordinate a program of administrative functions in a governmental organization. Knowledge of methods and procedures for the collection, organization, interpretation, and presentation of information. Ability to effectively works with and build effective relationships with executives and employees within a diverse multi-cultural a