Evaluation and Analytics Specialist at Rochester Institute of Technology in Rochester, NY

Job description

Position Highlights The Evaluation and Analytics Specialist plays a key role in advancing data-informed decision-making, strategic planning, and continuous improvement across the Division of Student Affairs. Reporting to the Director of Data, Analytics and Planning, this position leads the Student Affairs Unit-Level Data Strategy Program, partnering with departments to develop data-use plans, assess outcomes, and leverage analytics to enhance student services and organizational effectiveness. Working collaboratively with stakeholders across Student Affairs, the Evaluation and Analytics Specialist designs and leads assessment, evaluation, and analytics projects from concept through reporting. Responsibilities include collecting, analyzing, interpreting, and visualizing data; developing tools and processes to measure effectiveness and demonstrate impact; and translating findings into actionable insights that support informed decision-making. This role organizes and analyzes data primarily using Excel, SPSS, and Power BI. This position also provides leadership, consultation, training, and support to Student Affairs Assessment Coordinators and other departmental stakeholders, building organizational capacity for evaluation, data literacy, and the effective use of data across the division. Through these efforts, the position helps ensure that evaluation and analytics activities align with divisional priorities, university requirements, and best practices in higher education. Regular on-campus presence is required for this position. The role is eligible for a hybrid work arrangement, with the option to work fully on campus if preferred. Hybrid schedules are established on a semester-by-semester basis in partnership with department leadership. Minimum Qualifications This position may be filled at either the Level II or Level III classification based on the selected candidate's education, skills, and experience. Level II Master's degree in a related field One year of relevant professional experience An equivalent combination of education and experience may be considered Level III Master's degree in a related field Five years of relevant professional experience An equivalent combination of education and experience may be considered Preferred Qualifications Experience leading assessment, evaluation, or data-informed improvement initiatives in higher education. Experience designing and implementing complex assessment or evaluation methodologies. Experience presenting findings and recommendations to stakeholders through reports, data visualizations, and presentations. Experience facilitating training, coaching, mentoring, or consultation with colleagues and campus partners. Three to six years of related experience Assessment, Technology, and Communications This position is part of the Student Affairs Data, Analytics and Planning (DAP) team within Assessment, Technology, and Communications (ATC). The DAP team partners with departments across Student Affairs to build evaluation capacity, strengthen data-informed decision-making, and support continuous improvement efforts that enhance the student experience. ATC brings together several business service units with specialized expertise that operate as an integrated organization. Through shared systems, processes, and strategic priorities, ATC supports the Division of Student Affairs in advancing student engagement, well-being, belonging, and success. The Division of Student Affairs includes 20 departments dedicated to helping students thrive both inside and outside the classroom. Through innovative programs, services, and collaborative partnerships, Student Affairs creates an environment where students can develop, connect, and succeed throughout their RIT experience. Essential Duties & Responsibilities Assesses project performance, including building and administering surveys using third party vendors, facilitating focus groups, and conducting interviews Organizes and analyzes data using Exc