EP Capacity Management Manager at University of Rochester

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 2400 Clinton Ave S Bldg G, Brighton, New York, United States of America, 14618 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500233 CVSL Outpatient ACG & CC Work Shift: UR - Day (United States of America) Range: UR URG 110 Compensation Range: $61,000.00 - $85,400.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Under the general direction of Cardiology and Electrophysiology leadership, manages Electronic Health Record (EHR) scheduling, provider capacity, and operational workflows for the Electrophysiology program with significant latitude for the exercise of independent judgment. Serves as a primary EHR and capacity resource supporting EP physicians, Advanced Practice Providers, and fellows across ambulatory and procedural settings. Partners with providers, leadership, EHR analysts, and operational teams to optimize provider schedules, patient access, and procedural capacity through effective use of Epic/Cupid, operational data, and standardized workflows. ESSENTIAL FUNCTIONS Provider Scheduling & EHR Management Designs, maintains, and optimizes Epic scheduling templates for physicians, Advanced Practice Providers, and fellows, with an initial focus on Electrophysiology and EP/Cath lab. Manages provider time allocation across ambulatory, procedural, inpatient/service, and other clinical responsibilities, by maintaining QGenda and EPIC templates. Monitors procedural blocks, release practices, scheduling gaps, and open capacity and coordinates adjustments as needed. Attends monthly and weekly meetings with leadership to actively manage and adjust issues with templates or filling of clinic or lab slots. Participates in collaboration with Nursing/ Administration for enterprise-wide solutions. Identifies and resolves provider scheduling conflicts and capacity gaps to minimize disruption to patient access and operations. Coordinates EHR template and scheduling changes through established change-management and ticketing processes. Maintains standardized scheduling practices consistent with departmental and organizational requirements. Lab Capacity Management Manages Epic/Cupid procedural scheduling and provider allocation to maximize appropriate utilization of available EP/Cath lab capacity. Aligns physician and Advanced Practice Provider availability with procedural demand and available lab rooms. Identifies opportunities to use available MD and APP resources to support additional procedural capacity and improve patient access. Collaborates with leadership, providers, nursing, and operational teams to resolve barriers affecting lab utilization and procedural throughput. Supports short- and long-term procedural capacity planning based on provider availability, demand, and program growth. On-Call & Service Scheduling Develops and maintains attending on-call and service schedules. Coordinates coverage changes related to vacation, CME, leave, schedule changes, and provider availability. Identifies coverage gaps and works with providers and leadership to maintain appropriate service coverage and schedule continuity. Maintains accurate and timely schedule information in designated scheduling systems and communicates approved changes to appropriate stakeholders. P