Enterprise Terafina Delivery Analyst at SouthState Bank in Remote Opportunity, VA

Job description

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary The Terafina Delivery Analyst serves as a central coordination and communication point for Terafina initiatives across digital account opening, onboarding, account maintenance, workflow enhancements, integrations, and operational improvements. This role is accountable for managing structured intake maintaining roadmap visibility, driving delivery coordination, supporting testing readiness, release preparation, communicating stakeholder updates, and ensuring leadership has clear visibility into project status, risks, dependencies, decisions, and resource constraints. This position partners closely with line of business stakeholders, technology teams, project managers, operations teams, risk and compliance partners, product owners, and third-party vendors to ensure Terafina requests are clearly communicated, evaluated, prioritized, documented, tested, and delivered in alignment with strategic objectives, regulatory expectations, and team capacity. The ideal candidate is highly organized, process-oriented, and comfortable taking initiative across multiple workstreams, driving follow-through on open items, translating complex information into actionable updates, escalating risks or blockers, and helping move Terafina delivery efforts forward with accountability, urgency, and strong stakeholder communication. Duties & Responsibilities Own and continuously improve the Terafina intake process in collaboration with Enterprise, IT Digital Services and LOB partners, including how new enhancements, requirements, defects, operational requests, regulatory changes, and line of business needs are submitted, categorized, reviewed, routed, and prepared for prioritization Track individual Terafina requests from submission through decision, planning, implementation, and closure, ensuring each item has clear ownership, business justification, end-user impact, risk considerations, dependencies, estimates, target dates, status updates, decision tracking, and documented next steps Translate business priorities into actionable Terafina project plans by clarifying scope, documenting requirements, identifying dependencies, sequencing work, outlining implementation steps, aligning stakeholders on timing and tradeoffs, and communicating how each initiative supports roadmap commitments, operational needs, risk reduction, or strategic objectives. Lead Terafina risk, governance, and control activities by updating Key Risk Indicators, preparing roadmap and leadership presentations, maintaining risk assessment documentation, capturing control updates, supporting audit requests, and coordinating follow-up items with business, risk, compliance, and technology partners. Manage the Terafina roadmap, project inventory, milestone calendar, release schedule, and delivery timeline while clearly communicating updates, timeline changes, dependencies, and upcoming milestones to stakeholders and leadership. Own project activities and communication across business, operations, technology, vendor, risk, compliance, and impacted line of business teams. Create and oversee project artifacts and communication materials, including action item trackers, RAID logs, meeting notes, status reports, stakeholder updates, testing plans, implementation checklists, and post-release validation summaries. Partner with