Enterprise Resiliency Officer at American International Group in Kuala Lumpur

Job description

Enterprise Resiliency Officer At AIG, we are reimagining the way we help customers to manage risk. Join us as a Enterprise Resiliency Officer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Corporate Real Estate & Business Services We are a global team that harnesses our collective expertise to manage the firm’s vast corporate real estate portfolio. We take an innovative approach to supporting the firm’s core businesses and day-to-day operations while driving commercial and operational efficiencies. In all aspects of what we do, we stay true to our values of teamwork and service excellence to foster a dynamic workplace. In addition to real estate, we are responsible for corporate security, business continuity and resiliency, and business services, such as conference room management and employee relocations. Job Purpose Act as Enterprise Resiliency Officer with primary responsibility for the Business Continuity Management Program to focus on collaborating with AIG Business Units in the implementation of robust resiliency plans. Such plans will be required to anticipate, address and to mitigate the effects of various business interruptions within APAC region by: Conducting business impact analysis on business processes Business continuity/ disaster recovery planning and carrying out testing exercises, Monitoring major incidents/ events and activating incident management strategies Adopting and using enterprise resiliency tools and Fostering awareness of business continuity management and disaster recovery in the organization Job Responsibilities Collaborates with Country BC Leads to implement various enterprise-wide business continuity/ resiliency related programs and priorities that are governed by the AIG Enterprise Resiliency Policy and Standards. Collaborates with Country BC Leads in performing risk assessment, planning and implementing recovery strategies recover business critical business processes/functions and applications. Collaborates with country business continuity coordinators (BCCs)/ and the disaster recovery team to ensure plans are updated and reviewed. To learn and to be well versed with using related the AIG resiliency tools required for the programme and implementation support. To be the local subject matter expert for the business units. Participates with business units on various types of physical and tabletop exercise such as business continuity test, call tree test and disaster recovery testing. Familiarize with new Enterprise Resiliency Policies and Standards to be implemented Collaborates with business units to actively monitor any major events that disrupts business and threaten life safety. This includes natural disasters, security and technology related incidents. Management and monitoring of incidents/ events that may occur outside of office hours. Keep in touch with BCCs on priorities and information sharing by having regular meetings. Attends meetings outside of normal hours as and when required due to time zone differences. Supports the APAC Regional Head as required Engagement on audit and regulatory examinations where required Key Relationships Internal Interactions (Within the Organization) Global Resiliency Team Global Program Manager Global Incident Management Team Country Business Continuity Coordinators Country Resiliency (BC or DR) Managers Global ITDR Team ITDR Advocates and Leads External Interactions (Outside the Organization) Strategic Major Outsourced Service Providers (MOSP) Required Skills and Experiences Educational Qualification Primary or Secondary degree in a related technical discipline, e.g. Computer Science DRII CBCP or similar certification is preferred ITIL, PMP or similar certification will be added advantage Specific Qualifications Minimum 5+ years of experience in Business Continuity Management, preferably with Disaster Recovery Experience Minimum of 1 year project manageme