Enterprise Network Engineer I at The University of Texas at Austin in Austin, TX

Job description

Job Posting Title: Enterprise Network Engineer I ---- Hiring Department: ET - Infrastructure ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue Until Aug 31, 2029 ---- Location: AUSTIN, TX ---- Job Details: General Notes This is a fixed-term position and is expected to end on August 31, 2029. Flexible work arrangements are available for this position within the Austin Metro area. This position is not fully remote and will require up to 3 days a week in the office. This position provides a life/work balance with typically a 40-hour work week, and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) Vision, Dental, Life, and Disability insurance options Paid vacation, sick leave, and holidays Teachers Retirement System of Texas (a defined benefit retirement plan) Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Training and conference opportunities Tuition assistance Athletic ticket discounts Access to UT Austin's libraries and museums Free rides on all UT Shuttle and Capital metro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. Purpose The Enterprise Network Engineer I supports the Edge wireless team to design, build and operate the university's enterprise wireless network. This position assists with wireless designs and performs complex surveys that need an engineer on site. It also provides customer-facing technical support for departmental customers. Responsibilities Under supervision, assist with the plan, design, implementation and maintenance of the university's enterprise wireless network. This includes access points, controllers, SSIDs and RF settings. Troubleshoot wireless issues such as interference, roaming, authentication and client performance. Perform onsite wireless surveys in complex environments such as classrooms, labs, housing and event spaces. Assist senior engineers with wireless designs, document findings and recommend access point changes. Maintain good relationships with Enterprise Technology and unit representatives to understand end-user wireless and network needs. Coordinate surveys, maintenance and deployments with minimal disruption. Assist with evaluation of new network and wireless technologies, proof of concept projects, process standardization and configuration automation. Provide escalation support for standard wireless design and troubleshooting, and after-hours on-call support. Driving university-owned vehicles to job sites is required. Maintain an acceptable driver rating as established in Policy UTS157. Raise visibility of issues to extended team members with monitoring, fault detection, standardized operations and lifecycle management. Perform other related functions as