Engagement & Orchestration Content Expert at Astellas Pharma in Northbrook, IL

Job description

Engagement & Orchestration Content Expert About Astellas Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com. Are you driven to make a real difference in the lives of patients? We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact. Purpose & Scope The Engagement & Orchestration Content Expert is part of the Customer Engagement Excellence (CEE) team within the broader Value Delivery organization. CEE is an integrated global group focused on supporting capabilities across VALUE Delivery, including Commercial (Sales/Marketing), Market Access and Medical Affairs, to enhance delivery and outcomes to the business, whilst prioritizing ethical decision making. During all such activities, there is a need to ensure that the integrity and independence of Medical Affairs capabilities is not compromised. The Chapter Member is expected to proactively communicate and consult with their Chapter and Value Team Leads as necessary to ensure that the integrity and independence of Medical Affairs is maintained at all times. The Engagement & Orchestration Content Expert is responsible for providing subject matter expertise for critical content lifecycle best practices and operations, ensuring omnichannel execution of tailored messaging to targeted audiences. In addition to providing value in operational development and execution steps, the Engagement & Orchestration Content Expert will monitor content performance metrics and in partnership with analytics and others offer working optimizations for current campaign materials and embedding learnings and best practices into future content considerations with brand partners. The Engagement & Orchestration Content Expert will partner with many functions and stakeholders including brand team partners, MAP coordinators, US medical affairs, US MAP team, GBSM partners, external agencies, Content Factory, and others as required. The Engagement & Orchestration Content Expert is responsible for following all local processes, will serve as a liaison and SME for global ways of working and other organization content capabilities including content planning, content creation such as modular content, content production, MLR review and approval, and content distribution to ensure streamlined operations, efficiency, and compliance. In the role of Chapter Member, the individual executes day-to-day activities within their assigned Value Team, with responsibilities that may vary according to the team’s mandate. Within the Value Team, the Chapter Member focuses on resolving specific business challenges for the organization. Value Teams are established and evolve in response to changing business objectives, and Chapter Members serve as key business partners, applying their expertise to drive organizational results. As a Value Team member, the individual collaborates with cross-functional resources to achieve defined objectives and outcomes, working from a prioritized backlog of tasks. The Chapter Member works directly with the Value Team Lead to execute the team’s strategy and deliverables in alignment with its mission. The Chapter Member receives capability and skillset development under the guidance of the Chapter Lead, who provides coaching and mentoring within the Agile model. Role and Responsibilities Accountable for various operational content lifecycle activities in partnership with the local Brand team such as: Create document placeholders and responsible for entering and tracking projects through the