Endpoint Systems Engineer at World Kinect in SAN Jose

Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Endpoint Systems Engineer Location: San José, Costa Rica About World Fuel At World Fuel, technology plays a critical role in supporting employees and business operations around the globe. We're investing in modern workplace technologies that improve productivity, security, and user experience across a rapidly evolving digital environment. We are looking for an Endpoint Systems Engineer to join our global IT Infrastructure team. In this role, you'll help design, build, automate, and support modern endpoint management solutions across Windows, macOS, mobile devices, and cloud-based desktop platforms. This is an excellent opportunity for someone passionate about endpoint engineering, automation, cloud technologies, and modern device management. What You'll Do Modern Endpoint Management Engineer, deploy, and support endpoint management solutions across Windows, macOS, iOS, Android, and virtual desktop environments. Administer and enhance Microsoft Intune and Jamf Pro platforms. Build scalable device management policies, compliance controls, and configuration standards. Support modern device provisioning through Windows Autopilot, Apple Business Manager, and related technologies. Cloud & Virtual Desktop Engineering Design and support Windows 365 Cloud PC environments. Manage Cloud PC provisioning, lifecycle management, policy administration, and performance optimization. Support endpoint virtualization platforms and modern desktop delivery solutions. Contribute to the adoption of cloud-hosted workplace technologies. Automation & Platform Engineering Develop automation solutions using PowerShell, Python, Bash, APIs, and Infrastructure as Code principles. Improve operational efficiency through automation and process optimization. Build repeatable, scalable endpoint deployment and management frameworks. Maintain and enhance application deployment and software packaging processes. Security & Compliance Implement endpoint security, compliance, and device protection standards. Support Zero Trust initiatives and secure endpoint configuration practices. Monitor endpoint health, patch compliance, and platform performance. Partner closely with Security teams to strengthen endpoint resilience. Troubleshooting & Continuous Improvement Investigate and resolve complex endpoint and infrastructure issues. Perform root cause analysis and implement long-term solutions. Develop and maintain technical documentation, standards, and procedures. Collaborate with Infrastructure, Service Desk, Operations, and Security teams on strategic initiatives and projects. What You'll Bring Required Experience 3+ years of experience in endpoint engineering, systems engineering, infrastructure, workplace technology, or a related IT discipline. Experience supporting enterprise Windows and macOS environments. Hands-on administration experience with Microsoft Intune and Jamf Pro. Experience with application packaging, software deployment, and endpoint lifecycle management. Strong scripting and automation skills using PowerShell, Python, Bash, or similar technologies. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and collaboration abilities. Preferred Experience Windows 365 Cloud PC administration and support. Azure Virtual Desktop (AVD), VMware Horizon, Citrix, or other virtual desktop technologies. Microsoft Defender for Endpoint. Intune automation, REST APIs, and Jamf API integrations. Git-based workflows and Infrastructure as Code methodologies. Windows Au