End-User Computing Technician (Systems Administrator 1) at HII in Springfield, VA

Job description

Requisition Number: 29481 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $55,801.00 - $125,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS) , a business group within HII’s Mission Technologies division. Warfare Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems. HII works within our nation’s intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. Our capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Leadership Mindset at HII – Mission Technologies Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every employee grows, leads, and contributes—regardless of role. It sets the standard for how you can develop yourself and what you can expect from leaders across our organization. We look for candidates who want to grow in alignment with these capabilities: Know & Grow Your People – Commit to learning and supporting team success. Build Relationships – Communicate openly, collaborate well, and build trust. Take Ownership – Deliver on commitments and take pride in your work. Customer First – Focus on the mission and those we serve. Shape the Future – Bring ideas, curiosity, and continuous improvement. Act with Urgency – Take initiative and follow through with purpose. These capabilities guide how all employees contribute to our shared success across Mission Technologies. Job Description HII’s Mission Technologies division is dedicated to delivering cutting-edge solutions that advance national security and defense objectives. This position is part of our Cyber and Intelligence division, which plays a critical role in supporting Enterprise-Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations. The selected candidate will contribute to a high-impact government program focused on enhancing and securing mission-critical systems and environments. Due to the classified nature of the mission and the sensitivity of the operational environment, an active TS/SCI security clearance will be required. Candidate must be willing to obtain and maintain a CI poly. End-User Computing Technician I: $65,000 - $85,000 End-User Computing Technician II: $80,000 - $105,000 End-User Computing Technician III: $100,000 - $125,000 Essential Job Responsibilities You will provide advanced desktop support and hands on troubleshooting for end user computing environments, ensuring users have reliable, secure, and well functioning workstations, peripherals, and productivity tools. In this role, you apply mid to senior level expertise to diagnose complex issues, support hardware and software lifecycles, and maintain a high quality user experience across the organization. Key responsibilities include resolving escalated service desk tickets, performing workstation deployments and configurations, and supporting operating system and application updates. You will troubleshoot Windows, and Citrix issues; configure and maintain endpoint security tools; and support peripheral devices, network connectivity, and user authentication problems. You may also participate in hardware lifecycle planning, software packaging and distribution, and documentation of support procedures. Additionally, you will contribute to process improvements, assist with inventory accuracy, mentor junior technicians, and ensure end user computing systems remain stable, secure, and aligned with organizational policies and operational needs. Minimum Qualifications 5+ years progressively responsible IT desktop administrator experience Demonstrated proficiency and expertise in the following: Deploying and managing Windows or ThinLinux end