Dual General Manager at Marriott International in New York, NY

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. The Dual General Manager is a polished, well-spoken and well-regarded ambassador who carries a strong vision for the two hotels they support. He or she is charged with responsibility for all aspects of operations for their assigned properties; providing support, supervision and guidance to their management teams and front line associates. He or she will ensure that financial performance is optimized, that high quality product and service levels are maintained, and that the hotels are operated in compliance with state, federal and local regulations as well as Company and brand standards. The Dual General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled. They will serve as the linchpin for communications with guests and clients, associates, ownership, corporate representatives, brand representatives and key vendors. Exempt managers must customarily and regular direct the work of at least 2 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. JOB RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain high standards of personal appearance and grooming, which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards). Comply with and ensure adherence to Aimbridge Hospitality’s standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid In conjunction with the Director of Sales, ensure daily ABR meetings focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Assists in the creation and implementation of hotel’s annual budget plan and monitors performance of the hotel throughout the year. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Aimbridge Hospitality’s standards, and the review of previous and future sales and operations efforts. Conduct monthly financial calls with properties in a timely fashion Hold a monthly financial review with all department managers and available supervisors. Adhere to all Aimbridge Hospitality policies and procedures and train new managers to ensure compliance. Ensure that training in service standards is taking place in each department using the steps to effective training according to Aimbridge Hospitality standards. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Complete property visits o