Disaster Recovery Engineer at FactSet in São Paulo

Job description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. Fluency in English (written and spoken) is a definitive must to apply. *Resume must be submitted in ENGLISH . Job Location: São Paulo City - Pinheiros (3 days/week at office) Working hours: Brazil business hours + on-call to be discussed Employment condition: Brazil full-time CLT with FactSet competitive benefits global package applied to Brazil (FactSet total rewards). We are seeking a detail-oriented and knowledgeable Disaster Recovery Engineer to join our team. In this role, you will report into the Disaster Recovery Manager to support and maintain a comprehensive disaster recovery program. Your primary responsibility will be to perform and execute disaster recovery duties ensuring the resiliency and continuity of critical business functions in the event of a disaster. The Disaster Recovery Engineer will partake in risk assessments, create, and update recovery plans, and support recovery efforts with internal teams and external partners. Good problem-solving skills, technical proficiency, and an understanding of disaster recovery principles are important for this position. Responsibilities: Support the Disaster Recovery Manager and cross-functional technologists to analyse potential risks, perform business impact analyses, and identify critical IT systems and processes. Develop and deploy disaster recovery plans, including updating procedures and documentation for emergency response, assist with data backup and restoration, system recovery, and infrastructure continuity. Conduct regular testing and validation of recovery plans and procedures to ensure their effectiveness and identify areas for improvement. Provide support to employees on disaster recovery procedures and best practices to enhance organizational readiness and response capabilities. Collaborate with IT teams to assess and enhance system recoverability, updating configurations, and monitoring recovery time objectives (RTOs) and recovery point objectives (RPOs). Support the evaluation of third-party vendors and service providers for disaster recovery solutions. Continued learning of industry developments, emerging technologies, and regulatory requirements related to disaster recovery, proposing recommendations for program enhancements. Assist in incident response and recovery efforts during a crisis, working closely with the Disaster Recovery Specialist, and other technologists to minimize business disruption. Minimum Requirements: 2+ years proven experience in disaster recovery or business continuity planning, with a good understanding of disaster recovery methodologies, technologies, and industry standards. Fluency in English, both written and verbal Critical Skills: Fluent in analytical skills, identify potential risks, evaluate business impacts, and support mitigation plans. Understanding of data backup and recovery systems, including experience with data recovery, storage solutions, and disaster recovery technologies. Effective problem-solving abilities and attention to detail, ensuring accuracy and completeness in recovery plans and procedures. Good understanding of IT infrastructure, networks, operating systems, databases, and cloud platforms. Ability to prioritize tasks, support project deliveries, and meet deadlines in a fast-paced environment. Familiarity with relevant compliance regulations and frameworks, such as HIPAA or ISO 27001, ISO 22301, IS