Director, Product Management Partner Experiences at NRG Energy

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Position Summary: The Director of Product Management for Partner Experiences is the single-threaded owner responsible for the strategy, technical roadmap, and end-to-end integration of third-party (3P) partner devices into the Vivint Home ecosystem. Operating as a high-impact, independent strategic leader, you will expand the boundary of the smart home by enabling external hardware—such as smart lighting, advanced climate controls, multi-vendor sensors, and entertainment platforms—to work seamlessly alongside Vivint’s proprietary hardware suite. This is an individual contributor role requiring a highly technical product leader who can operate autonomously without a direct team of direct reports. You will specialize in developing deep technical relationships with engineering and product teams at world-class technology companies, leveraging their specialized expertise to accelerate Vivint’s ecosystem growth. You will bridge the gap between external APIs/protocols and internal architecture to deliver zero-friction, deeply integrated consumer experiences at scale. Primary Responsibilities Strategic Ecosystem & Integration Roadmap 3P Partner Roadmap Ownership: Own the multi-year product strategy, prioritization, and technical execution blueprint for all third-party device integrations within the Vivint Home ecosystem. Strategic Partner Evaluation: Serve as the organization’s primary scout and thought leader on identifying external technical partners whose hardware expertise can fill critical portfolio gaps and unlock "new-to-world" smart home experiences. Seamless Interoperability Standards: Define the strict performance, security, and user experience baselines that external hardware partners must meet to ensure flawless, native performance inside the Vivint app ecosystem. Technical Execution & Architecture Alignment Cross-Organizational Architecture: Partner with internal Core Platform Engineering, Cloud Infrastructure, and Information Security teams to design scalable, secure SDKs and APIs that facilitate low-latency 3P device communication. Standards Advocacy: Drive Vivint’s product alignment with emerging smart home industry standards (such as Matter, Thread, and specialized cloud-to-cloud APIs) to simplify external onboarding and future-proof the ecosystem. Technical Authoring: Independently write data-driven strategy narratives, business requirements documents (BRDs), and product definitions (PRFAQs) to gain executive alignment on high-stakes ecosystem expansion opportunities. Influence, Negotiation & Partnership Development External Technical Diplomacy: Act as the primary technical product interface to external partners' product and engineering organizations, steering their roadmaps to align with Vivint’s architectural needs. Including negotiating and owning the partner relationships. Matrixed Internal Influence: Operate with extreme autonomy to influence, unblock, and drive execution across internal cross-functional peer organizations, including Software, Legal, UX Design, and QA Engineering teams. Lifecycle Governance: Build rigorous integration testing and post-launch telemetry review mechanisms to continuously evaluate the performance, stability, and customer satisfaction of third-party hardware integrations. Required Skills & Functional Dimensions Autonomous Individual Contribution: Proven track record of operating with complete strategic independence. You must excel at leading via cross-functional influence wi