Director, Procurement Operations at Unum Group in Chattanooga, TN

  • Company: Unum Group
  • Location: Chattanooga, Tennessee, USA
  • Salary: $90K – $170K
  • Job type: full time
  • Workplace: onsite
  • Posted: 2026-10-29

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Job description

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary: This role is responsible for leading, defining and managing the Procure-to-Pay (P2P) and Travel Operations organizations. This includes the requisitioning process, Purchase Order (POs) creation, receipt of goods and services, invoice processing, payment solutions, payment reconciliation, payment account coding, use of credit cards (procurement cards, corporate cards, and virtual cards), management of the travel agency, travel expense policy adherence and governance and the execution of the financial approval process around purchases and payments. This role will be responsible for improving current P2P processes, while managing the current P2P processes and related departments. Principal Duties and Responsibilities Monitor standards and policy compliance across the P2P, Travel Operations, Corporate Card Program and Expense Auditing process, identify and elevate issues as needed and recommend policy or procedure changes Oversee the end-to-end P2P process, ensuring timely and accurate processing of purchase orders, invoices, and payments Define operational reporting and metrics needed to drive improvements in P2P process Provide leadership for the development, update and maintenance of procurement transaction standards and policies Drive the increase of upfront financial and functional approval for purchases Provide financial oversight to ensure proper controls are in-place and adhered to for cash disbursements, including leading internal and external audits related to cash disbursements Recommend potential technologies to improve P2P process and partner with the Source-to-Pay Process Manager to finalize the business case for implementation. Understand best practices within the entire P2P end-to-end process and drive practical application of best practices within Unum’s business environment Collaborate with colleagues to institutionalize the activities surrounding P2P, both within the team, furthering integration with the finance and strategic sourcing teams, as well as with key internal stakeholders. Partner with Legal, Compliance, Internal and External Audit to ensure that the P2P policies and procedures are aligned with enterprise controls and policies. Manage invoice processing and payment transaction standards and policies Manage the travel operations, corporate/procurement card program, and the expense auditing function ensuring minimized travel disruptions, proper usage of the corporate/procurement card and adherence to the established corporate travel policies Drive usage of procurement, AP and T&E policies, including the expansion of virtual card payment, ePayables and standardization of financial approval processes

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