Director of Sales - NE Region at Reliance in Windsor, CT

Job description

Job Summary Service Steel Aerospace ( SSA ) is a leading global distributor of high-performance aerospace metals, including stainless steel, titanium, and specialty alloys. With 50 years of experience, SSA supports the aerospace, defense, and advanced manufacturing industries with quality materials and reliable service. We are committed to delivering excellence through strong customer partnerships, technical expertise, and a focus on safety and continuous improvement. Join a stable, growing company where your work directly supports critical industries worldwide. We are looking for a Director of Sales, NE Region to join our team! Physical Requirements Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion Function in the Job Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function The Director of Sales, NE Region is responsible for leading sales operations and driving revenue growth within assigned region. This role oversees sales team performance, customer relationships, pricing, inventory coordination, order management, and regional profitability. The manager also ensures company policies are followed while developing employees, strengthening supplier relationships, and identifying new business opportunities. Key Responsibilities Sales Leadership and Team Development Lead, coach, and develop a regional sales team of 5–10 employees. Recruit, hire, train, and evaluate sales personnel. Set sales goals, monitor performance, and conduct regular team meetings and performance reviews. Conduct regular field visits with sales representatives to support customer relationships and improve sales skills. Review sales territories and customer assignments to maximize productivity and growth. Sales Growth and Customer Relationships Build and maintain strong relationships with customers throughout the region. Identify new sales opportunities and help close key orders and quotations. Resolve customer concerns and support the sales team with pricing, quotations, and negotiations. Monitor major accounts, sales opportunities, and long-term customer contracts. Work with customers to improve pricing, profitability, and overall business performance. Maintain strong relationships with suppliers and attend supplier meetings as needed. Pricing, Profitability, and Order Management Establish and communicate regional pricing guidelines in accordance with company policies. Review sales orders, quotations, and special pricing requests to ensure accuracy and profitability. Approve orders, transfers, credits, returns, and other transactions within established guidelines. Monitor open orders and outstanding quotations, helping resolve issues and minimize lost sales. Review contract profitability and identify opportunities to improve margins. Ensure compliance with company credit, purchasing, and order management policies. Sales Operations and Reporting Oversee daily sales desk activities and support sales and office staff. Monitor regional sales performance, customer activity, and sales forecasts. Prepare monthly sales projections and provide regular updates to executive management. Maintain accurate customer information and sales activity records in the CRM system. Communicate market trends, competitor pricing, material availability, inventory needs, and customer feedback to management. Review monthly sales commission