Director of Quality at IREN in San Francisco, CA

Job description

Job Type : Full-Time l Location: San Francisco l Department: AI Infrastructure Supply Chain l Reporting to: Senior Director, HW Quality & PLM | Work Location Type : #Hybrid IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada. IREN is looking for a Director of Quality to own supplier quality across its AI infrastructure supply chain — setting the quality expectations suppliers must meet, writing them into contracts, assessing supplier quality systems, and leading supplier quality reviews. You'll lead the SQE/CQE team covering rack power and backup power devices, CDUs and liquid cooling components, transceivers, cabling and interconnects, and switches. Rack-level system quality and first article execution sit with peer teams in HW Quality & PLM; your focus is the suppliers and commodities that feed them. You'll report to the Senior Director, HW Quality & PLM, with a mandate to shape how IREN manages supplier quality at scale. With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high performance compute. We belive that human progress is invaluable, but it should be done in the right way - responsibly, sustainably and having a positive impact on the communities we operate in. Responsibilities Own supplier quality delivery end-to-end: define IREN's overall quality expectations for suppliers, including requirements, acceptance criteria, and escalation paths. Build and lead the Supplier and Commodity Quality Engineering (SQE/CQE) team, establishing best practices, KPIs, and governance cadences as IREN's supplier base scales. Define and maintain standard quality exhibits for supplier agreements — quality agreements, defect and corrective action terms, change notification, and warranty — and ensure they are captured into new and renewed contracts. Evaluate supplier quality management systems through audits and assessments against ISO 9001 and applicable standards, recommending approval status and setting a risk-based re-audit cadence. Establish aligned quality metrics, defect definitions, and reporting formats with suppliers so their data can be ingested into IREN data systems for analysis. Lead recurring quality reviews with suppliers covering performance, open issues, corrective actions, and improvement plans. Drive supplier corrective action (SCAR/8D) and supplier development, escalating suppliers with persistent performance gaps. Direct commodity-level quality work, including incoming quality, component failure analysis with suppliers (including review of RMA data), supplier manufacturing process controls, and review of product and process change notices (PCNs). Partner with the Sourcing team on quality exhibit content for supplier agreements and supplier performance as defined within those agreements, and participate in business reviews that include quality performance information. Partner with HW Quality & PLM peers to define a clear hand-off between commodity quality and rack-level system quality, and route field issues back to the right commodity supplier. Own the supplier quality scorecard and dashboards, driving continuous improvement in supplier defect rates and corrective action closure times. Drive supplier technology to meet delivery timelines per deployment schedule Requirements 10+ years of experience in supplier or commodity quality, including leading SQE/CQE teams; hyperscaler, AI cloud, data center, or network/server OEM experience strongly preferred. Proven supplier quality experience for electrical, mechanical, and electronic commodities such as rack power and backup power devices, liquid cooling components, transceivers and cabling, and network switches. Hands-on ex