Director of Product, Platform at LiveRamp in San Francisco, CA

Job description

LiveRamp is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. LiveRamp is headquartered in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com . You will: · Own the end-to-end product lifecycle for LiveRamp’s core platform capabilities (ingestion, data catalog, platform APIs, and activation), from strategy and roadmap through launch and ongoing optimization. · Translate company strategy and customer needs into a clear, outcome-oriented platform roadmap, with defined quarterly and annual objectives and measurable success criteria. · Partner closely with Engineering and Architecture to define technical requirements, make build/buy/partner decisions, and ensure the platform is scalable, secure, reliable, and cost-efficient. · Lead discovery with customers, partners, and internal stakeholders to deeply understand workflows and pain points, then convert those into simple, reusable platform services and APIs. · Define and track key product and business metrics (e.g., adoption, API utilization, latency, reliability, margin) and use them to guide prioritization and iteration. · Drive high-quality product execution by developing prototypes, defining acceptance criteria, and ensuring delivery teams have the context and support needed to ship on time and with quality. · Collaborate with GTM, Sales, Customer Success, and Marketing to craft positioning, packaging, and launch plans that make our platform easy to understand, adopt, and sell. · Represent the platform in strategic customer and partner conversations, including roadmap reviews, executive briefings, and escalations. · Champion platform thinking and reuse across product lines, ensuring that new capabilities are designed as shared services rather than one-off solutions. · Build and maintain a rigorous, transparent prioritization process that balances customer impact, technical investment, regulatory needs, and long-term platform health. · Ensure our platform roadmap anticipates and responds to market, regulatory, and ecosystem shifts. · Mentor and coach other PMs in platform best practices, elevating product quality and execution across the broader organization. Your team will: Lead the vision and execution for the foundational platform that powers all LiveRamp products and data collaboration experiences. This team sits at the center of our strategy, working across Identity, Connectivity, Clean Rooms, and partner integrations to ensure every product is built on a consistent, reliable, and privacy-first core. You will partner closely with Engineering, Architecture, Privacy/Legal, Security, and other Product teams to design and deliver shared services, APIs, and experiences that can be reused across multiple solutions and clouds. Your team will help: · Define and evolve the core platform architecture and capabilities that power LiveRamp’s customer and partner ecosystem. · Create and manage common services (e.g. permissions and entitlements, observability, data onboarding and activation workflows) used by multiple product lines. · Enable faster innovation by other teams through robust APIs, documentation, and self-service tools that make it easy to build on top of LiveRamp. · Ensure consistent reliability, performance, and compliance across products by setting and upholding platform-level standards and SLAs. · Partner with cloud and technology partners to deepen integrations and unlock new capabilities for customers through the LiveRamp platform. · Serve as a center of excellence for platform product management, influencing strategy, best practices, and investment decisions across the prod