Director of Instructional Services at UW in Seattle, WA

Job description

Job Description The Department of Chemistry has an outstanding opportunity for Director of Instructional Services to join their team. About this Opportunity Reporting to the Department Administrator, the Director of Instructional Services provides strategic and operational leadership for the Department of Chemistry’s academic and undergraduate instructional services. The position ensures efficient, high-quality delivery of lecture and laboratory instruction; coordinates course scheduling, instructional staffing, TA assignments, accommodations logistics, instructional budgets, and curriculum-related administration; and supervises staff who support Chemistry’s undergraduate teaching mission. This is an in-person, onsite position at the Seattle Campus. Key Responsibilities Instructional Program Management and Operations (35%) Lead operations for Chemistry’s undergraduate instructional program, including lecture and laboratory support, course scheduling, instructional logistics, campus coordination, and resolution of course-delivery issues. Coordinate curriculum administration and support the Undergraduate Education Committee by implementing decisions, assessing operational impacts, and anticipating needs for sections, TAs, rooms, equipment, materials, and temporary instructional appointments. Plan and support Summer Quarter instruction and oversee undergraduate events, awards management, and graduation ceremonies. Staff Supervision and TA Coordination (35%) Directly supervise 3 FTE staff supporting undergraduate instruction and program coordination, including work assignment, training, scheduling, leave approval, performance management, and workplace issue resolution. Determine quarterly TA needs; assign ASEs; and recruit, screen, interview, and hire supplementary TAs, readers, graders, tutors, and other temporary instructional support personnel. Coordinate TA orientation, training, onboarding, assignments, expectations, and schedule changes in collaboration with graduate students, faculty, staff, and the Graduate Program Manager. Accommodation, Compliance, and Student Access Coordination (20%) Coordinate with Disability Resources for Students, faculty, TAs, and staff to arrange course, laboratory, and examination accommodations, including scheduling and exam logistics. Ensure adherence to FERPA and applicable University requirements, and coordinate with advisors and campus partners to resolve course access, attendance, prerequisite, proctoring, and instructional logistics issues. Data, Reporting, Communication, and Outreach (5%) Analyze instructional data and trends, including enrollments, student credit hours, section demand, staffing, and resource utilization; prepare quarterly, annual, and ad hoc reports and recommendations. Communicate scheduling, staffing, curriculum, and operational matters to faculty, staff, and leadership, and serve as liaison to campus, educational, community college, and university partners. Other Duties as Assigned (5%) Assume other duties as requested by the Department Administrator, Chair, Associate Chair, or other departmental leadership. Required Qualifications To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. Minimum Qualifications Master’s degree in chemistry or a closely related field and two years of experience in a higher education instructional, laboratory, academic program management, or related setting Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department. Additional Qualifications Demonstrated experience coordinating complex instructional, operational, or academic program processes involving multiple stakeholders and competing deadlines. Demonstrated ability to supervi