Director of Facility, Operations and Maintenance, Downtown Campus at University of Maryland Medical System in Baltimore, MD

Job description

Job Requirements About UMMC Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized academic medical center located in downtown Baltimore near the Inner Harbor and Camden Yards. Join a team where talent and innovation come together to advance patient care and make a real difference in the lives of those we serve. About the Role As the Director of Facilities Operations, you will lead and manage the operations and maintenance of UMMC facilities at the Downtown Campus. Reporting to the UMMC SVP of Operations, you will play a critical role in ensuring a safe, efficient, and well-maintained environment that supports the delivery of exceptional patient care. This is a highly visible leadership role with broad operational and financial accountability across both campuses. Key Responsibilities Ensure the reliability and continuous operation of all critical and normal electrical and mechanical systems throughout the institution Test, evaluate, and maintain all systems through effective use of staff and contracted resources Implement and maintain a comprehensive Plant Maintenance program that reduces risk and minimizes corrective maintenance costs Identify and maintain a Life Cycle Management plan for all systems, including cost evaluations of repair versus replacement Plan, organize, and direct a building maintenance program across both campuses to ensure timely repairs, code compliance, and a safe and comfortable environment Develop and oversee a computer-based work order management system, establishing priorities to ensure efficient completion of work Manage and administer maintenance and repair contracts, as well as engineering and architectural consultant agreements Monitor applicable standards and regulations including TJC, Life Safety, Fire and Building Codes, ASHRAE, and state and local requirements Oversee utilities management, including steam, HVAC, water, electrical, fire protection, communications, and medical gas systems Forecast utility needs, manage consumption, and develop plans for increasing capacity as needed Coordinate and direct all repairs during electrical or mechanical emergencies, maintaining communication with affected departments Manage minor capital repair projects and coordinate project outages while maintaining critical system operations Serve as a member of the capital asset planning group, operations scheduling and coordination group, and Environment of Care Committee Develop and administer operating budgets for capital repairs, plant management, and utilities; monitor and analyze budgetary variances Oversee and coordinate departmental staff in accordance with HR policies; manage hiring, training, evaluation, and performance reviews Work directly with unions to resolve issues and participate in contract negotiations Develop and maintain a customer satisfaction measurement process and use results for continuous improvement Lead the Fire Safety and Utilities Management program in adherence with TJC Environment of Care standards Direct the risk management program across both UMMC campuses, identifying system risks and implementing training standards Support minority business enterprise participation and development in UMMS construction projects Assist other divisions with development and maintenance of design and construction quality standards What We're Looking For Proven leadership experience in healthcare facilities management or a similarly complex operational environment Strong knowledge of regulatory requirements including TJC, Life Safety, ASHRAE, OSHA, and applicable local, state, and federal building codes Experience managing budgets, capital projects, and multi-site operations Familiarity with utilities management, preventive maintenance programs, and life cycle planning Excellent communication, problem-solving, and organizational skills Experience working with unions is a plus A commitment to safety, operational exc