Director of Communications at Podium in Lehi, UT

Job description

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. About the Role Podium is building the operating system for local business in the age of AI, and we need the world to know it. We’re hiring our first Director of Comms & Brand to build a founder-led, non-traditional comms function and to strengthen and amplify our brand and reputation in the market. You’ll target two priority audiences, strategic customers and investors, and convince them that Podium is the number one authority in AI for the industries we serve. You’ll do it through our founder’s voice on organic social, at industry events, and on a short hit list of podcasts. You’ll also amplify our narrative on influential third-party sites and in the conversations about Podium in the market. We don’t believe traditional PR is the best way to reach the people who matter. The founder is the voice, and we tell our story directly. This role requires extreme ownership, comfort with ambiguity, and a strong bias for action. It’s for a doer who wants to build a lean operation that punches well above its weight, using AI to produce exceptional content at 10X the speed. What You’ll Own Founder-Led Comms & Social (top priority) Take our early founder-led social program and scale it fast, starting in week one. Establish Eric on X and LinkedIn as the leading voice on AI and the industries we serve. Set the strategy: themes, cadence, and how we show up in the right conversations to compound an audience. Stand up AI-native workflows that turn raw material (meetings, customer calls, product reviews) into a high volume of the right content. Run recurring content around launches, milestones, customer ROI, and technical deep dives. Tell us what it takes to get results, then go do it. Define the metrics, commit to ambitious goals, and hit them. Learn Eric’s voice cold. Pitch angles and frame ideas the way he would. Book Eric on strike-zone podcasts, and grow a champion network that amplifies his content. Events Narrative Own executive communications for Eric and the leadership team: keynotes, talks, and major company announcements. You write the narrative and talk track, build the presentation, and prep the speaker. You’ll drive our narrative strategy and prep: the story, the topics, and Podium’s positioning, for stage Connect, our flagship enterprise conference. Podium Brand Maximize our impact on review and discovery sites: a steady flow of 5-star reviews, top rankings, and the right categories and positioning on every profile. Partner with AEO/SEO and product marketing so Podium wins in search and AI answers. Monitor what the market says about us (reviews, Reddit, Facebook groups), respond, and fix root causes. Equip the company with brand standards, templates, and AI tooling, working with our designers and content writers, so we show up as one Podium brand. Candidate Profile Must Haves Track record in comms, b