Director of Business Operations at Metropolitan State University of Denver in Denver, CO

Job description

Department Chief Operating Officer About the University Metropolitan State University of Denver is Colorado’s student-centered public university, offering affordable, high-quality, career-focused education in the heart of downtown Denver – the center of the state’s economic and cultural life. Serving 18,000+ students across 100+ undergraduate and graduate programs, certificates, and credentials, MSU Denver offers small classes taught by expert faculty and provides unparalleled access to internships, career and faculty mentors, and career opportunities with top employers. MSU Denver is designed for today’s learners: 53% are the first generation in their families to attend college; 57% are students of color; and their average age is 24. With flexible pathways, rolling admissions, and consistent wraparound support, we meet students where they are and walk alongside them on the path to success. As Colorado’s top transfer destination and a federally designated Hispanic-Serving Institution, MSU Denver is a national leader in advancing equity and spurring social mobility: 75% of our 115,000+ alumni remain in Colorado, impacting communities and fueling industries and innovation. Employers know Roadrunners are ready to contribute on day one. For six decades, MSU Denver has been redefining who has access to excellent education, delivering an unmatched return on investment for students, families and Colorado’s economy. Be a changemaker at MSU Denver! About The Department The University Operations Department at MSU Denver delivers integrated, enterprise-wide services that ensure a safe, efficient, and high-performing campus environment in support of the University’s academic mission and student success. The department provides strategic and day-to-day oversight of the institution’s physical assets, enterprise assets, service operations, and risk posture, while partnering closely with the Auraria Campus to coordinate across shared campus spaces and campus services. Collectively, the University Operations Department integrates facilities stewardship, capital planning, and enterprise risk management into a cohesive framework that advances institutional effectiveness, enhances the campus experience, and positions MSU Denver for sustainable, long-term success. Position Summary The Director of Business Operations provides strategic and functional leadership across the university’s portfolio of enterprise assets and operational services including but not limited to hotel operations, event operations, lease operations, facility use management and insurance management. A central priority for this position will be establishing and scaling a new university-wide event management framework, building out the necessary policies, procedures and resources to ensure long-term success. Reporting to the Chief Operating Officer, this role drives operational excellence, financial performance, and risk mitigation while serving as a key partner across administrative and academic units. Positioned at the intersection of enterprise management and risk management, the Director will bridge strategy with operational execution to maximize performance, align stakeholder interests, and oversee campus and asset use. This is a director-level individual contributor role that works collaboratively within the Administration Branch and across the University. As the Event Management framework is established and launched, the role will expand to include oversight of the event management resources. Metropolitan State University of Denver is an equal opportunity employer. Job Duties & Responsibilities: Hotel Operations – ensure the property supports both institutional and financial objectives. Key responsibilities include: Strategic Alignment: Ensure hotel operations advance the university’s mission, enhance campus and community engagement, and meet financial and operational goals. Financial Oversight: Review budgets, forecasts, and performance reports; monitor revenue and expens