Director Enterprise Project Management Office - Business Transformation - Akron FirstEnergy Headquarters at FirstEnergy

Job description

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. This is a full-time, 4-days a week on-site position located in an office anywhere within the FirstEnergy service territory locations of: OH, PA, NJ, WV/MD or Washington, DC. About FirstEnergy FirstEnergy is dedicated to safety, reliability, and operational excellence. Our Business Transformation function exists to change how the enterprise operates — not simply to make existing processes marginally faster. We are building a small, senior team that identifies the largest value opportunities across our utilities, builds the business case, and drives the change through to a durable result. Why This Role Matters Selecting the right work is only half the problem; the enterprise also has to finish it. This role owns whether Business Transformation delivers what it promised, on the timeline it promised, at the quality the business can absorb. You will build the delivery discipline that makes the portfolio’s value credible. Position Summary The Director, Enterprise Project Management Office reports to the VP of Business Transformation. Travel to work locations across the territory is required on an as-needed basis. The role leads a team of dedicated Project Specialists. The Director is responsible for delivery of the Business Transformation portfolio, including project management methodology, stage gate governance, delivery health reporting, and resource scheduling across concurrent initiatives. Working across all active initiatives, the Director builds the project management capability of the organization and advises leadership where delivery patterns indicate a need to rescope, re-sequence, or stop work. The Director is expected to strengthen delivery discipline over time rather than manage individual initiatives. Key Responsibilities Lead and develop a team of Project Managers and build project management as a core capability within Business Transformation. Own the project delivery methodology and governance framework every initiative follows, including stage gates, reporting cadence, risk and issue management, and handover requirements. Own delivery health across the portfolio, and report performance and forecast to executive leadership through a predictable review rhythm. Advise leadership where delivery performance indicates work should be rescoped, re-sequenced, or stopped, and hold the line on delivery standards where an initiative is not ready to advance through a particular stage gate. Own resource scheduling and capacity management across concurrent initiatives for direct Project Manager reports, in coordination with peer discipline Directors and the Portfolio Managers, surfacing conflicts before they become delivery failures. Identify systemic causes of delivery failure across the portfolio and drive changes to methodology, capacity, or governance to address them. Select and/or develop, implement, and continuously improve the project management tooling and templates the organization relies on. Build project management capability beyond the Business Transformation team, including standards, training, and coaching that raise delivery discipline across the enterprise. Manage third-party delivery resources and contractor capacity supporting the portfolio, including onboarding, standards adherence, and performance. Contribute to