Director, Engineering, Luxury at Marriott International in Shanghai

Job description

JOB SUMMARY Directly reports to the Senior Director, Operations, Luxury, with final reporting line to be confirmed. Is an engineering subject matter expert and liaison to Luxury hotel leadership and related discipline teams. Provides a high level of property maintenance knowledge for Luxury hotels, Position has overall responsibility for supporting the maintenance of buildings, grounds and physical plant for Luxury hotels, with particular attention towards safety, security and asset protection. Accountable for providing guidance on budget, capital expenditure projects, preventative maintenance, and energy conservation for Luxury hotels. In addition, support GC Engineering initiatives including sustainability development, renovation project execution, engineering talent development, operational standards enhancement, and other strategic engineering programs. Develops and implements strategies that will deliver products and services which meet or exceed the needs and expectations of guests and associates while maximizing financial performance. Responsible for maintaining standards and regulatory requirements across Luxury hotels. Able to manage and oversee activities as a third-party preventative maintenance engineering leader for Luxury hotels. CANDIDATE PROFILE Education and Experience High Diploma in engineering; 10 years’ experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing; OR 4-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 5 years’ experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing; experience in project management and sustainability-related engineering initiatives preferred. CORE WORK ACTIVITIES Managing Engineering Operations for Luxury Hotels Manages multiple Luxury hotel stakeholders and changing priorities; ability to manage an off-property maintenance process. Works with Luxury hotel leadership and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership. Provides direction and assistance for developing an engineering operating strategy that is aligned with the business strategy of assigned Luxury hotels. Provides leadership and assistance establishing, implementing, and monitoring energy management plans and creating a culture of energy management throughout Luxury hotels. Provides direction and assistance for the creation of annual energy management goals and game plans for Luxury hotels. Provides direction and recommendations to Luxury hotels in managing the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures. Initiates strategies for accomplishing objectives through team efforts across Luxury hotels. Manages relationships to support service contracts that meet Luxury hotel needs. Ensures engineering teams in Luxury hotels have complete understanding of all procedures, equipment and alarms. Coaches and supports Luxury hotel engineering teams to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.). Oversees the usage and control of heat, light and power across Luxury hotels. Oversees execution of and provides consultation for long term preventative maintenance and 10-year asset protection plans for Luxury hotels. Provides direction and recommendations to resolve top-line guest problems and complaints within Luxury hotels. Addresses potential areas of concern and proposes solutions to owners in a proactive manner for Luxury hotels. Communicates a clear and consistent message regarding departmental goals to produce desired results across Luxury hotels. Reviews annual Capital Exp