Director, Clinical Trial Patient Recruitment and Retention at Jazz Pharmaceuticals in Home-Based, PA

Job description

If you are a current Jazz employee please apply via the Internal Career site Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Job Description Essential Functions/Responsibilities Provide strategic leadership of the global patient recruitment and retention capability, ensuring operational excellence across all related activities. Lead the development of program and study-level patient recruitment and retention strategies in partnership with Program/Study leads, Clinical Development, CROs, and external vendors, ensuring alignment with agreed timelines, budget, and enrolment objectives with advanced mitigation plans. Provide strategic input into protocol and operational planning to identify opportunities for enhanced patient-centric study designs, advise on the need for patient insights, enrolment opportunities, recruitment risks, and retention challenges. Integrate country, direct patient insights and patient population considerations into the strategic feasibility assessment and study design process, leveraging data-driven approaches (e.g., real-world evidence, EMR/claims data, AI/ML tools) to support realistic enrolment planning and forecasting. Develop, implement and oversee global patient recruitment and retention processes, optimize enrolment acceleration, clinical study costs, and trial participant experience.Establish and monitor Key Performance Indicators (KPIs) for patient recruitment cost and ROI using insights to drive study level mitigations as well as continuous improvement. Ensure all patient-facing clinical trial activities and materials meet regulatory compliance, ethical standards, and organizational objectives, incorporating health literacy considerations. Provide functional oversight of CROs and specialist vendors supporting patient recruitment and retention activities, including governance, performance management, and contract and budget alignment. Identify, assess, and integrate cutting-edge technologies and data sources (e.g., direct-to-patient outreach, digital and social media campaigns, patient advocacy partnerships, geo-mapping, patient registries) to improve the accuracy and efficiency of recruitment planning and patient engagement. Build effective working relationships and provide cross-functional leadership with key internal and external stakeholders (e.g., Feasibility, Patient Advocacy, Clinical Development, Medical Affairs) to ensure alignment and timely delivery of recruitment initiatives. Manage and develop a high-performing patient recruitment and retention team, including hiring, coaching, and resource planning. Act as a strategic advisor and Subject Matter Expert (SME) on patient recruitment, retention optimization, and clinical trial patient engagement across the organization and in industry forums. Represent patient recruitment and retention leadership in executive meetings, governance boards, and strategic planning sessions. Support inspection readiness and study closeout activities through appropriate documentation and oversight of recruitment-related activities. Contribute to the enhancement of recruitment tools, methodologies, and best practices across the clinical development portfol