Director Case Management & Social Work at Mass General Brigham in Cambridge-MA

Job description

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for overseeing and managing case management services to ensure the efficient coordination of patient care across departments. Develop strategies to enhance care delivery, optimize patient outcomes, and ensure compliance with regulatory and hospital standards. Collaborates with clinical teams to facilitate patient transitions and improve resource utilization. Does this position require Patient Care? Yes Qualifications Essential Functions: Lead and manage the case management department, ensuring all patient care coordination is effective and patient centered. Develop and implement policies and procedures for case management, ensuring alignment with hospital standards and regulatory requirements. Collaborate with physicians, nursing, and ancillary teams to facilitate patient care transitions, discharge planning, and follow-up care. Oversee the development and use of care plans, ensuring they are individualized, updated, and meet the needs of patients. Monitor and evaluate patient outcomes and resource utilization to ensure quality care and cost-efficiency. Manage staff recruitment, training, and performance evaluation to maintain a high-performing case management team. Ensure compliance with all federal, state, and local regulations related to case management and discharge planning. Analyze case management data and trends to develop improvement strategies for patient care and operational efficiency. Education: Bachelor's Degree Nursing required or Bachelor's Degree Social Work required or Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? No Licenses and Credentials : Social Worker [Licensed Independent Clinical Social Worker - LICSW - State License] - Generic - HR Only preferred Occupational Therapist [State License] - Generic - HR Only preferred- Registered Nurse [RN - State License] - Generic - HR Only preferred - Physical Therapy Experience: Case management experience or care coordination 5-7 years required Management/ leadership experience role 3-5 years required. Knowledge, Skills and Abilities Strong leadership and team management abilities, with a focus on staff development and performance management. Proficient in case management principles and discharge planning, with knowledge of care coordination strategies. Excellent communication and collaboration skills, with the ability to work across multiple departments and disciplines. Analytical skills to monitor data, evaluate outcomes, and identify opportunities for improvement. In-depth knowledge of healthcare regulations, patient rights, and compliance standards. Additional Job Details (if applicable) Remote Type Onsite Work Location 1575 Cambridge Street Pay Range $ - $180,897.60/Annual Grade 9 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, car