Director, Business and Data Analytics - P&C Pricing Analytics at USAA in San Antonio Home Office I

Job description

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Director of Business & Data Analytics serves as the strategic liaison between business stakeholders and technology partners, ensuring analytics and data solutions effectively support enterprise pricing objectives. This role is responsible for leading requirements gathering, stakeholder engagement, and portfolio management across a complex pricing data ecosystem, supporting both ongoing business operations and policy modernization initiatives. The Director partners closely with Pricing, Pricing Analytics, and Actuarial teams within Auto and Property lines of business to prioritize demand, manage work intake, align expectations, and translate business needs into actionable technical requirements. Success in this role requires a strong blend of business acumen, analytical expertise, technical understanding, and the ability to influence cross-functional teams to deliver scalable data and analytics solutions. Ideal Candidate Profile The ideal candidate combines deep business knowledge of insurance pricing and actuarial functions with strong data and analytics expertise. They are skilled at navigating complex stakeholder environments, managing competing priorities, and ensuring business needs are accurately translated into technical solutions that deliver measurable value. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with Function or Line of Business data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-functional partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniq