Deployment Infrastructure Engineer at Rigetti Computing in CA or Fremont, CA

Job description

About Us At Rigetti, our mission is to build the world’s most powerful computers to solve the world’s most challenging problems. Rigetti is a pioneer in superconducting Qubits and full stack quantum computing systems. In addition to introducing the first multi-chip quantum processor, Rigetti has led the way in software systems for quantum computing, with a distributed operating environment for hybrid quantum-classical computing, and a state-of-the-art streaming characterization and measurement development and execution platform Role Overview As a Deployment Infrastructure Engineer, you will own the deployment of Rigetti's quantum systems – on-premises at research institutions and partner sites around the world, and on our cloud platform. You'll be the technical point of contact for each deployment, from site requirements through installation, validation, and handoff. You will work closely with Engineering Operations, Quantum Engineers, and other front facing teams to support Infrastructure and Information Technology (IT) responsibilities. As you grow in the role, you will take on additional responsibilities for core Infrastructure and information technology systems. This is a build role as much as an operate role. We've completed our first several deployments and have more systems heading to sites in the UK and Asia over the next year. You'll turn what we've learned into a repeatable, documented process, and be on site for critical installations. You will work within the Infrastructure team to handle various DevOps and Infrastructure responsibilities, including CICD, AWS, On-Prem servers, etc. You'll work directly with customers and partners (gathering site requirements, setting expectations, and driving issues to resolution) while working with teams at home to prioritize what gets built. On-call rotation during installation will be required to ensure stability of the infrastructure. The ideal candidate has significant hands-on experience in DevOps practices, Cloud Infrastructure, Networking, and modern deployment practices and has deployed systems into physical environments they don't fully control: customer sites, labs, data centers, or the field.You will work to improve the deployment process and support for the existing infrastructure. Experience with Site-reliability and observability is a strong plus. Practice with automation and application development is also a plus but not required. No quantum computing background is required, but curiosity about the technology is appreciated. Key Responsibilities Core Responsibilities: Own the process for Deployment of Rigetti's quantum systems on both On-Premise and Cloud Platforms – including on-site installation and commissioning at customer and partner locations. Develop, optimize and deploy Infrastructure required for Rigetti's quantum systems as well as provide support and validation of deployments. Serve as the primary technical point of contact for customers during deployment: capture site requirements, surface hidden assumptions early, and drive issues to resolution across Rigetti teams. Work closely with Quantum Engineers and Engineering operations to test, validate and measure the deployed quantum systems, including the control systems that run alongside each fridge. Suggest and implement improvements to Cloud and on-prem infrastructure as well as the deployment process. Lead retrospectives on completed deployments and fold the lessons into the standard process. Provide Site-reliability support and lead root-cause analysis for incidents both during and after the deployment process. Partner with Engineering operations to create observability and reliability across Rigetti's systems. Partner with Internal software engineering to develop, maintain and improve deployment testing practices. Build and maintain test and staging environments that mirror customer deployments. Document process for deployment, site-reliability, and testing for standard operation procedures to ensure