Department Lead III at FOX Corporation in Los Angeles, CA

Job description

OVERVIEW OF THE COMPANY Fox Corporation Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking. JOB DESCRIPTION The Fox Studio Lot is looking for a Department Lead to join the Mail Services department! A SNAPSHOT OF YOUR RESPONSIBILITIES Directly supervise Mail Services staff; carry out supervisory responsibilities in accordance with departmental and company policies and procedures Lead by example and model behaviors that are consistent with the company's values Supervise the adherence to departmental and company policies and procedures, report infractions to management Actively participate in the day-to-day operations, to include but not limited to inspecting, receiving, sorting, delivering, mailing, and shipping packages, etc. Monitor and evaluate daily workflow, choose appropriate courses of action to ensure department schedules and objectives are met Conduct daily staff meetings to drive team accountability and to exchange various information Maintain training methods for efficient and safe execution of departmental goals. Ensure that staff are cross-trained in all pertinent functions/areas Prepare daily and weekly work schedules and assignments Review payroll daily, ensure accuracy by overseeing and correcting time clock punches Verify, code, and input invoices into the Studio AP system for processing Keep Mail Services current on employee, staff, and tenant additions, moves, changes, and relocations Provide back-up support for other mail services positions as required Promote and sustain a professional, positive, productive and safe work environment Build teamwork to enhance individual and team performance, provide coaching and mentoring Act as the direct liaison to employees, customers, tenants and transport companies Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries Provide excellent customer service during regular scheduled mail runs, special pick-ups, and deliveries to the Fox Studio Lot, Fox Plaza and FAB Receive, sort, and deliver all mail and packages according to established time frames and service standards Coordinate messenger services and deliveries Answer telephone and in person inquiries Perform general clerical duties including but not limited to ordering supplies, placing service calls for equipment, filing, record keeping and photocopying Provide an outstanding customer service experience by finding solutions that meet customer mailing and shipping needs Prepare and ship freight shipments, domestic and international mailings, and confirm all documentation requirements Process incoming and/or outgoing USPS, UPS, DHL, and FedEx packages utilizing postage meters, scales, presort mail, certified mail, etc. Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL, and FedEx, etc. Affix postage and shipping labels to outgoing mail and shipments; maintain records on postage and shipments Ensure shipments and mailings go out on time daily Track inbound and outbound shipments using various software applications e.g., USPS, UPS, DHL, etc. Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages Organize and maintain mail, packages, and various parcels, etc., for delivery and shipment; ensure that all items can be quickly retrieved Visually inspect mail, envelopes, packages, and other items for damage. Notify security as needed Prepare daily and monthly reports as needed Perform other duties as needed, including coverage for oth