Department Assistant at Universities of Wisconsin in Oshkosh, WI

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Department Assistant Job Category: University Staff Employment Type: Regular Job Profile: Department Assistant Job Duties: The Department Assistant serves as a key administrative and operational support resource for academic departments within the College of Business, Arts, and Communication (COBAC) at the University of Wisconsin-Oshkosh. Reporting to the Undergraduate Program Manager, this position independently coordinates a wide range of departmental functions, including budget and purchasing administration, academic support services, course scheduling, student and faculty assistance, records management, and office operations. The Department Assistant acts as a primary point of contact for faculty, staff, students, and external stakeholders, providing exceptional customer service and ensuring the efficient day-to-day operation of assigned departments. This role supports academic programs by assisting with course creation and enrollment management, processing student-related requests, maintaining departmental records and communications, and facilitating faculty onboarding and support. The position also manages financial transactions, monitors departmental budgets, coordinates purchasing activities, and ensures compliance with university policies, procedures, and deadlines. Success in this role requires strong organizational skills, attention to detail, sound judgment, and the ability to manage multiple competing priorities while fostering positive relationships and supporting the educational mission of the College and University. Key Job Responsibilities: May provide operational guidance and training on day-to-day activities of student workers and program staff Monitors the department, unit or program budget and expenses, and may assist in the development of program budget and projections Identifies, troubleshoots, and resolves problems regarding technical systems and programs related to department operations Coordinates projects and program components including, scheduling and logistics, unit workflow, and identifies areas for process improvements Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to department operations according to established policies and procedures Serves as a primary point of contact for the department Department: Academic Programs Office within the College of Business, Arts and Communication Compensation: Starting at $21 commensurate with experience Required Qualifications: Demonstrated written and verbal communication skills, including experience preparing professional correspondence and communicating effectively with diverse audiences. Experience providing professional customer service and serving as a primary point of contact for diverse stakeholders Experience using office productivity software, including email and calendar management systems, word processing, spreadsheets, and PDF applications (e.g., Outlook, Microsoft Word, Microsoft Excel, Adobe Acrobat) Proven ability to identifying and resolve discrepancies, errors, or incomplete information in records, reports, or documentation Proven ability to work independently and in a team environment Demonstrated commitment to fostering an inclusive and equitable workplace Preferred Qualifications: Experience working in a college or university setting Proven ability to maintain multiple tasks and effectively organize work to meet many tight deadlines Proven ability to learn new or changed processes or applications quickly Proven ability to analyze problems objectively, to make effective recommendations and to assist with the implementation of solutions to these problems. Proven ability to interpret and apply University and System policies and procedures Experience working in purchasing and fina