Dealer Trainee - Part Time (Tropicana Atlantic City) at Caesars Entertainment

Job description

• Delivers great customer service by learning core games offered by the property in a friendly and helpful manner with an upbeat/positive attitude. • Support and always maintain property courtesy guidelines. • Perform other duties as assigned. • Presents oneself in a polished, professional, and service-minded way and encourages others to do the same. Starting rate: $20.00/hr • Learn how to demonstrates an effective working knowledge of dealing policies and gaming procedures • Learn how to deal games in accordance with internal controls and the New Jersey Division of Gaming regulations and company policy. • Able to learn applicable departmental dealer efficiency metrics. • Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same • Responsible for learning the protection and control of the game. • Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner. • Excellent customer service skills are essential • Must be able to perform basic math quickly • Must be able to get along with co-workers and work as a team • Must present a well-groomed appearance • Well-developed interpersonal skills • Must enjoy entertaining and communicating with the public • Must be able to pass a math test and customer service focused panel before being accepted to this training program. • Must be able to work varied shifts during a 24-hour period, weekends and holidays are required as needed. • Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions.