Customer Service Representative at Sensient Technologies in Milton Keynes

Job description

We are filling this bilingual customer service role - imagine how rewarding that could be for your career! We are looking for an experienced, bilingual Customer Services Representative to join our team in our Milton Keynes office. Working as part of the Customer Services Team, within Supply Chain, you will manage the receipt of customer orders and progress completion through the order fulfilment cycle, whilst providing support to interrelated functions. What you’ll do: Receive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with customers Manage customer enquiries across Europe, resolve queries, source and provide information Interrogate data systems and generate reports for management reporting Take ownership of your orders, monitor ongoing tasks and champion your OTIF completion Track order progress and analyse data Work closely with Supply Chain Departments to provide daily support and absence cover when required What you’ll bring: Good secondary education/degree plus work experience in dealing with B2B customers Fluency in English and Italian. Alternatively, another western European language may be considered Microsoft package skills Excellent organizational, communication and administrative skills Export experience would be advantageous You are an eager learner, adaptable to customer needs and a real team player What you’ll get: Opportunity to collaborate with your local colleagues, onsite 5 days per week An excellent salary, benefit offering and development opportunities An opportunity for occasional travel for business meetings with international colleagues A thorough and effective training experience during onboarding and beyond Your manager is known for empowering the team to make decisions, which is reflected in a remarkable team spirit About Sensient: Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands. About Sensient Flavors: Sensient Flavors offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications. As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com Equal Opportunity Employer #LI-AB1 #on-site