Custodial Workload & Training Specialist at University of British Columbia in Vancouver, BC

Job description

Job Title Custodial Workload & Training Specialist Job Category CUPE 116 Job Profile CUPE 116 Salaried - Custodial Scheduler Job Family Group Staff - Union Department Custodial Services | Facilities Compensation Range $5,984.00 - $6,422.00 CAD Monthly Job End Date Ongoing Posting End Date November 10, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Please note: the primary shift is Monday to Friday, 7 am- 3 pm At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff, and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Description Summary UBC Facilities provides comprehensive facilities maintenance, operations, and renovation services for lands and buildings owned by the University of British Columbia. The Custodial Services unit provides cleaning and waste removal services and locking and unlocking of exterior doors, as well as providing support for University functions and events including final exams and Congregation ceremonies. Our vision is to be a high-performance team of empowered facilities professionals, dedicated to service excellence, recognized widely for leadership in sustainable facilities stewardship, and integral to the success of the University of British Columbia as it aspires to be one of the world’s best universities. The Custodial Services team operates 24/7 with staff working days, afternoons, nights, and weekend shifts. The Custodial Workload & Training Specialist is responsible for the training and orientation of all new custodial employees and for producing accurate work schedules for all Building Service Workers in the unit. The Custodial Workload & Training Specialist plans, organizes, evaluates, and provides classroom and hands-on training and follows up with an evaluation of the new hires' and existing employees' proficiency in the learned tasks. The Custodial Workload & Training Specialist is also responsible for producing detailed work schedules based on the university's chosen approach to workloading and in line with the agreed-upon APPA (or other) cleaning body standards. This position works rotating shifts including days, evenings, nights, and weekends as required. It is typical to be assigned to one home shift but will be required to work other shifts as needed from time to time. Organizational Status The Custodial Workload & Training Specialist reports to the Director, Custodial Services and liaises on a regular basis with Custodial & Team Managers, Facilities Manager, Operations Manager, Head Service Workers, Building Service Workers as well as Staff, Students and Faculty members at the University. Work Performed Training: Responsible for training all new M&P and Custodial Services staff on custodial processes and procedures; cleaning and floor maintenance chemicals and equipment. The Custodial Services unit involves a 24/7 operation. If additional training or work performance concerns are raised, the Scheduler is responsible for working with the affected employee on a one-on-one or group basis. Ensures all staff adhere to relevant safety and administrative policies and procedures Provides training by proxy by creating content for distribution at weekly crew talks. Creates content for training of staff in line with the formats for content delivery as chosen by the university, which may consist of online delivery, in-person delivery, training manual, or other. Scheduling: Accumulates and collates custodial assigned space inventory of campus facilities; identifies and communicates staffing needs, develops and evaluates custodial work schedules to meet departmental commitments and user requirements consistent with Custodial Department's processes and procedures Executes quality assurance audits to va