CTC Functional Solution Architect at Diageo in Bangalore Karle Town SEZ

Job description

Job Description : Purpose of the Role: The Solution Architect — Functional, Credit to Cash is the functional design authority for the end-to-end Credit to Cash value chain. The outcome is a Credit to Cash process that is predictable, automated and controlled: faster and better credit decisions, higher straight-through cash application, risk-based and largely automated collections, fewer exceptions and disputes, lower DSO and overdue, and The scope is the Credit to Cash value chain end to end, not a single module or platform — customer onboarding and credit risk assessment, credit limits, scoring, reviews and order hold or release; billing and invoice presentment as they feed receivables; customer statements and self-service portals; collections strategy, worklists and dunning; payment capture, bank statement and lockbox processing, remittance capture and cash application; unapplied and on-account cash; deductions, short-pays, claims and disputes; AR accounting, reconciliation, write-offs and bad-debt provisioning; and the period-end close, controls, reporting and KPIs that sit on top. The role designs across this scope as one integrated solution rather than as separate credit, collections and cash solutions. A central part of the remit is bringing HighRadius into Diageo. The postholder leads the functional architecture and design for the HighRadius Cash Application, Collections and Credit Management modules — and the adjacent capabilities that touch them, such as deductions and integrates them with S/4HANA / ECC FI-AR and FSCM, banks, ClaimOne (under Control Tower) and the wider Customer Operations landscape. HighRadius is an enabler of the target design, not the design itself; the role decides what the process should be first, and then how the platform best delivers it. The role combines four capabilities in one person. As a functional solution architect, they own the end-to-end Credit to Cash solution blueprint, the fit-gap against the global standard and the design decisions that hold it together. As a platform expert, they turn the blueprint into working configuration and integration design on HighRadius and SAP FSCM — matching rules, AI models, collection strategies, credit scoring and workflows. As a consultant, they diagnose where cash, credit and collection issues are really created and build the case for the fix. As a design authority, they set standards, review and assure the work of Specialists, system integrators and vendors, and keep the solution coherent as it scales across markets. The defining discipline of this role is architecting the value chain, not the module. A well-configured cash application engine is a smaller prize than a remittance that arrives clean; a sophisticated collections strategy is a smaller prize than a credit decision and invoice that never become overdue. The postholder is expected to design the hand-offs — order and credit, invoice and remittance, payment and dispute, AR and the ledger — as carefully as the modules themselves, and to push the fix upstream into O2I, Commercial, master data or the customer setup where that is where the problem starts. Understanding of markets and of upstream and downstream impact is central to the role. Credit to Cash outcomes are shaped by pricing, promotions, customer agreements, invoicing, banking practice, local regulation and the retained, GBO and BPO operating model. The postholder is expected to know how these differ across LAC, NAM, Europe, Africa and APAC, to define what must be global standard and what genuinely requires localisation, and to design accordingly. This is a transformation design and architecture role, not an operational one. The postholder does not run credit, collections or cash application; that stays with market, GBO and BPO run teams. The role changes how that work is done and ensures the solution handed to run is controlled, measurable and sustainable. The role works independently within the frame set by the workstream lead, fo