CSS Staff Member at Santa Clara University in Santa Clara, CA

Job description

Position Title: CSS Staff Member Position Type: Regular Hiring Range: $25.05 hourly; Compensation will be based on education, experience, skills relevant to the role, and internal equity. Based on the position's work schedule, the position is eligible for overtime and shift differential premium pay. The position may work overtime hours regularly. Pay Frequency: Hourly Campus Safety Services As part of the Division of Student Life, Campus Safety Services (CSS) collaborates across divisions and departments to support a diverse and inclusive University community in a manner that fosters safety and belonging, and that encourages student learning and success. CSS operates 24/7/365, serving the community of students, faculty, staff, alumni and University guests. CSS staff are collaborative partners in implementing the Jesuit commitment to cura personalis with all members of our community, particularly with regard to the holistic formation of our students. The Staff Member is a member of the CSS team that builds community by maintaining a safe, secure and respectful campus environment. Staff Members are unsworn, unarmed security, safety and service personnel. A. POSITION PURPOSE The ideal candidate is service oriented, has strong situational awareness and is respectful and adaptable. Staff Members respond to calls and provide information to individuals seeking inquiries; patrol assigned areas by foot, bicycle or mobile vehicle; enforce university, state and local policy and regulations; investigate and respond to hazards; prepare incident reports and perform a wide range of administrative duties. Candidates must demonstrate: skills in working as part of a diverse team; skills in establishing and maintaining cooperative working relationships with department members, neighboring agencies, and the campus community; a strong commitment to cultural, gender, racial, and other aspects of diversity; ethics and integrity; and a strong understanding of and commitment to community-oriented service and safety. B. ESSENTIAL DUTIES AND RESPONSIBILITIES Patrol and Dispatch Conduct security patrols of the 106+ acre SCU properties 24 hours a day, year-round. Patrol assigned area(s) on bike or foot, in assigned motor vehicle, or other specialized vehicle to ensure SCU Community is safe. Conduct safety and security checks of the campus 68+ buildings and structures, making contact with persons needing assistance and documenting maintenance issues. Enforce university, state and local policy and regulations, administrative policies and procedures. Report and investigate possible violations of university, state and local policy and regulations. Make reports on most misdemeanor level crimes as provided for in the current Memorandum of Understanding (MOU) with the Santa Clara Police Department. Answer both routine and emergency telephone calls and prioritize Campus Safety Services response to competing calls for service. Operate the computer aided dispatch (CAD) system used to document all incidents and calls received in dispatch. Monitor the alarm systems that report to the dispatch center. Issue keys and ACCESS cards to authorized personnel as needed and appropriate. Serves as Campus Security Authority as outlined by the Clery Act. Campus Services Secure (lock/unlock) most administrative and academic buildings on a set schedule throughout the week and weekend; Secure certain buildings upon request. Ensure that any slip, trip or fall hazard is made as safe as possible including attempting to remedy the problem entirely. Provide escorts to SCU faculty, staff and students from/to SCU property upon request. Provide education, information and awareness on a formal and informal basis to students and employees. As needed, assist with student safety training; including fire drills, evacuation procedures, and disaster preparedness. Housing & Residence Life (HRL) Respond to all reported disturbances, emergencies, and suspicious circumstances and assist the HRL staff