Credit and Collections Specialist at Corpay in Prague

Job description

Your role What you'll be doing What We Need Corpay is currently looking to hire a Credit & Collection Specialist with German within our Fleetcor division. This position falls under our Vehicle Payments line of business and is located in Prague, Czech Republic. In this role you will ensure the timely collection of outstanding invoices, monitor customer credit limits, resolve overdue accounts, and support effective credit risk management through accurate reporting and customer communication. You will report directly to the Credit Supervisor and regularly collaborate with the Accounting, Customer Service, and Finance teams. How We Work As a Credit & Collection Specialist with German, Corpay will set you up for success by providing: Assigned workspace in the Prague office ( 3 Days in Office Tuesday,Wednesday and Thursday ) Company-issued equipment Formal, hands-on training Role Responsibilities Managing an assigned portfolio of credit customers and maintaining accurate customer financial records Identifying potential credit risks and issues through proactive monitoring and data analysis Monitoring overdue invoices and coordinating timely collection activities Communicating with customers via telephone and email regarding outstanding balances and account queries Preparing repayment schedules and supporting customers in resolving overdue accounts Transferring doubtful debts to external collection agencies and monitoring collection progress Ensuring customer records meet legal and internal requirements for effective debt collection Updating and maintaining internal databases and reporting systems Responding to ad hoc reporting requests from internal stakeholders Building strong working relationships with colleagues across Credit, Finance, Accounting, and Customer Service Supporting the continuous improvement of reporting procedures and internal processes Providing backup support for colleagues within the team when required Qualifications & Skills 1+ years of experience in Customer Experience Previous experience in Finance, Credit & Collections, Accounts Receivable, Customer Service, or Administrative roles Secondary education required; a degree in Finance, Economics, Business Administration, or a related field is an advantage Experience working with MS Office, particularly Excel Experience using ERP or financial systems is an advantage Strong analytical skills with excellent attention to detail Good communication and customer service skills, with confidence in handling customer calls and email correspondence Ability to prioritize workload and manage multiple tasks effectively Must - Fluent German (C1 or B2), both written and spoken, to communicate with customers English can be good asset Benefits & Perks 25 days' annual leave per year (pro-rated) 3 paid sick days annually 2 additional paid days off once annual leave entitlement has been exhausted 2 paid volunteer days each year Flexible benefits allowance of 15,600 CZK per annum, which can be used towards a Multisport card, retirement insurance contributions, or cafeteria benefits Subsidised workplace massages, with Corpay covering 50% of the cost Preferential T-Mobile mobile tariff rates for personal use Wedding or registered partnership gift Gifts to celebrate life milestones and long-service anniversaries Employee referral bonus program Birthday breakfast celebrations Company-sponsored sports and wellbeing activities Access to online learning and development courses Complimentary fresh fruit in the office every Tuesday Annual Christmas party and team celebrations #INDPRO-INT Pay Transparency The salary range for this position is 45000 CZK – 50166 CZK gross per month. The final offer will be determined based on objective, gender-neutral criteria including relevant skills, professional experience, and qualifications. Corpay maintains structured compensation practices and regularly reviews pay to support compliance with equal pay principles and applicable EU legislation. Additional c