Credit Analyst at Badger Meter in Milwaukee HQ, WI

Job description

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe. Career growth and development opportunities designed to help you achieve your potential. A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet. What You Will Contribute: The Credit and Collection Analyst is primarily responsible for an assigned portfolio of customer accounts and resolving account issues that impact payment, order processing, account aging, and customer satisfaction. This role works closely with customers and internal department to support timely payments, resolve account discrepancies and maintain accurate account information. Job Duties: Manage an assigned portfolio of customer accounts by reviewing aging and payment history to identify past due accounts that require follow up Research and assist in resolving complex invoice discrepancies, deductions, short payments, pricing disputes, freight claims, and tax-related issues. Spot check customer orders for accuracy, verify that the purchase order matches the order for bill to address, ship to address, invoice delivery and dollar totals. Confer with clients to verify their financial/credit transactions and resolve disputes. Enter invoices online for certain customers. Set up new customers in the system and verify address, tax exemption status and invoice delivery. Education and Experience: High school degree/GED required Associate degree in Business, Finance, Accounting, Supply Chain, or related field preferred 3+ years of related experience preferred Qualifications: Basic knowledge of Microsoft Word and Excel required Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, JDE, or equivalent. Strong communication, organization, problems solving and customer service skills Competencies: Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Initiating Action: Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive. Communication: Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others. Collaboration: Work collaboratively with others across the organization to achieve shared objectives. Working Conditions: Work is performed in an office environment and requires the ability to operate standard office equipment. #SP123 Competitive Total Rewards at Badger Meter: Competitive Pay Annual Bonus Eligible for Annual Pay Increases Comprehensive Health, Vision, and Dental Coverage 15 days Paid Time Off + 11 Paid Holidays Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planne